Quote:
Originally Posted by x2drich2000
+1, IMO its one thing to give away $2 for a mistake, such as the case with incorrectly pricing milk, it is an entirely different thing to give away $1k. That amount could seriously effect many small businesses and I wouldn't blame any small business, like an ebay seller, from refusing to honor a mistake like that.
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-1 IMO
https://www.delawareonline.com/story...ss/20582211/if you call a 15 million dollar business small then good for you. This is a old article so I’m sure it’s doing better then that.
So if people came into the store all day buying milk at that discounted price that’s not a problem? 1000 people came in to the store and wanted it at that price or a rain check for it?
I’m not saying they should feel good about the mistake they made. There is no law holding them to it. This is when integrity comes in to play. If you don’t value your customer then why should they or anybody else do business with you? If you can’t trust that you bought and paid something and will receive it then why buy anything from them?
If you want to avoid this way of thinking then you have to man up and honor you mistake.
The question is not can he not honor the transaction. Of course he doesn’t HAVE to. But what should he do as a multimillion dollar business owner that made a mistake in a hobby that’s foundation is trust and integrity.
08-02-2018, 07:25 PM
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