PSA Folded my Item to fit in their Holder?!

[Maxjacks]

I just wanted to share my PSA return and get all of your thoughts on what happened because I am quite upset. This is a payroll check from the Chicago Cubs to Larry Doyle, for whom I am a big collector. This is the only autograph I have ever seen where he signed his full name. I was quite excited to get it returned to me, only to find that my item was folded to fit inside the holder. I was not asked if I wanted this done, and certainly would have elected for a larger holder or to have my item returned to me loose.
Why is PSA Folding over items to fit in their holder? This is not simply a cut autograph, but the item itself is an artifact.
Am I justified in being upset? Is this on me for not knowing holder dimensions?

[Orioles1954]

Wow. That is actually pretty shocking.

[hammertime]

Absolutely no way that should've been done without your approval.

[taul166]

This should not have happened.

[BRoberts]

If this is as it appears, I am stunned.

[Steve D]

No way should PSA have folded that check; especially considering the fold essentially ruins the signature of Charles Weeghman, who was the Cubs' team owner who built Wrigley Field.

Steve

[Beercan collector]

They must have a bunch of people there that don’t know what they’re doing

[theshowandme]

Max, this is insane. I would contact Nat Turner and Ryan Hoge via Twitter & Instagram if I were you.

Sorry this happened to you.

[edtiques]

WOW!!! That's insane that they did that!! What were they thinking? That's causing damage to your check! I'm sorry they did this to you. I really hope that you jump on them about it. They shouldn't be able to do that and get away with it.

[MantleMarisFordBerra]

[calvindog]

This is hilarious. I’d crack that open asap.

[imdaman1964]

Omg

[nwobhm]

WOW !!!

(P)erpetually (S)enseless (A)sswipes

[bigfanNY]

Absolutely should not have happened. They intentionally creased an item in their care.... And I am pretty sure they do have a holder it would fit in. They should fix it by putting into appropriate case and compensate you for the damage. Sorry this happened.

[Swadewade51]

Wow, don't let them get away with crediting you for the transaction. You deserve a full refund and more, cash.

Sent from my SM-S721U1 using Tapatalk

[MVSNYC]

I literally just said out loud... "Well, that's f*ckin' ridiculous."

[Balticfox]

Originally Posted by Maxjacks

Am I justified in being upset?

Yes. Contact a lawyer and sue PSA for damages.

[jayshum]

Originally Posted by Balticfox

Yes. Contact a lawyer and sue PSA for damages.

Maybe contacting PSA first would be worth doing before spending money on a lawyer.

[GasHouseGang]

I can't believe they did that. They should have just sent it back and said, "could not holder".

[iwantitiwinit]

Total and absolute bull$hit. I smell lawsuit.

[calvindog]

Originally Posted by Balticfox

Yes. Contact a lawyer and sue PSA for damages.

What are the damages? $300,000? Or $75? I’m sure the lawyers will be lining up around the block for this case.

[GrayGhost]

Awful. So sorry

[tjisonline]

Originally Posted by calvindog

What are the damages? $300,000? Or $75? I’m sure the lawyers will be lining up around the block for this case.

Jeff, def hard to out a value on this. What would you recommend if this was your item given the 2 signatures & background

[Zach Wheat]

I thought your post was going to be about a T201 double folder! Sorry, folding over a check, shouldn't have happened

[Leon]

Originally Posted by Balticfox

Yes. Contact a lawyer and sue PSA for damages.

But where is he going to find a lawyer? (he says with a smirk)

Yes, that is definitely something that erased a good amount of value, imo. That is a total mistake on their part and you should be compensated. I say you should be given your full purchase price of the check and a refund on all grading/shipping fees.

[tiger8mush]

Was there an existing crease/fold line where they folded it? Or did they add a new crease to the check?

Hopefully no new damage was caused and they will re-holder into an appropriately sized slab.

[edhans]

PSA's stupidity is mind blowing.

[mrreality68]

that is really un professional. They should have contacted you to discuss options
But it is especially Odd because there are so many checks that are put in different types of slabs so it should not be that complex to put in the right slab

[Carter08]

That’s just awful. This is one of the first subjects here that everyone seems to agree on too. Use that in the lawsuit!

[SyrNy1960]

Ridiculous! Just using basic common sense, one would definitely question folding the check, and then reach out to the owner first. Sorry this happened to you!

[Beercan collector]

Originally Posted by mrreality68

that is really un professional. They should have contacted you to discuss options
But it is especially Odd because there are so many checks that are put in different types of slabs so it should not be that complex to put in the right slab

100% - some dummy selected the first check slab that popped up , it looks like one made for smaller modern checks

[Jay Wolt]

Originally Posted by Beercan collector

100% - some dummy selected the first check slab that popped up , it looks like one made for smaller modern checks

Correct!
This is horrible, I'd be pissed too!

Here's the larger slab, which should have been used
The slab is larger then my scanner bed

[Vintagedeputy]

Originally Posted by calvindog

This is hilarious. I’d crack that open asap.

Out of all the words you could have chosen, you chose hilarious?

[ullmandds]

atrocious! sorry this happened to you!

[bobbyw8469]

What in the world!?!?!??!?!?!?!??!?!??! I am freaking flabbergasted. Who is working over there at PSA that thought this was A-OK to do!?!?!??!??!?!?!?!

[Beercan collector]

Originally Posted by bobbyw8469

What in the world!?!?!??!?!?!?!??!?!??! I am freaking flabbergasted. Who is working over there at PSA that thought this was A-OK to do!?!?!??!??!?!?!?!

Someone who’s not qualified to work with COLLECTIBLES .
“ duh it’s authenticated crunch crunch”
Authentication is important but presentation is the reason we collect this stuff

[bobbyw8469]

Originally Posted by Beercan collector

Someone who’s not qualified to work with COLLECTIBLES .
“ duh it’s authenticated crunch crunch”
Authentication is important but presentation is the reason we collect this stuff

Presentation and how about simply not damaging an item any more than it already is??? I'm floored.

[Fred]

That's just unbelievable.

Silver lining - good they didn't cut the signature out and place it in a more convenient smaller holder...

Why isn't Charles Weeghman on the flip?


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.
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[BillyCoxDodgers3B]

Originally Posted by Fred

That's just unbelievable.

Silver lining - good they didn't cut the signature out and place it in a more convenient smaller holder...




.
.
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That's what the card companies are for.

My only question: Was this check purchased already folded and later submitted in this fashion? If it wasn't, the person responsible for this needs to be fired and the fate of the person responsible for hiring this individual should also be reexamined. There's no place for this level of ineptitude, even at a TPA.

[frankbmd]

PSA should at least offer to authentic both halves of Weeghman's signature. One wonders if both halves would pass if it goes to the same grader.

[commishbob]

As Leon suggested the *least* they should do is pay the purchase cost of the check and refund all fees. I'd also suggest a huge credit towards future submissions but I have a feeling that may be moot. It would be if this was my item.

[Exhibitman]

That's awful but not unprecedented. PSA did the same thing to a rare Joe Louis appearance card.

This:



Is supposed to look like this:

[SAllen2556]

It looks like a first-grader put that check in that slab, but you gotta give PSA a break. They're still breaking in their summer staff. But seriously, that's just gut-wrenching. I hope they make it right, somehow.

MP-Legends_vert-1.jpg

[Snapolit1]

Originally Posted by calvindog

What are the damages? $300,000? Or $75? I’m sure the lawyers will be lining up around the block for this case.

Yeah, I will take on contingency for 1/3 of the $75. Huge piece of new business.

[Leon]

Originally Posted by Snapolit1

Yeah, I will take on contingency for 1/3 of the $75. Huge piece of new business.

Ya'll can laugh it off but it's still effed up.

.

[calvindog]

Originally Posted by tjisonline

Jeff, def hard to out a value on this. What would you recommend if this was your item given the 2 signatures & background

Nat Turner is not only a crazed collector like all of us, but he seems to be a decent guy. I suspect he’d work with the OP on this towards a fair result. Other than the idiot who slabbed the check, no one wants to see this happen to a collectible.

[Yoda]

When PSA accepts an item submitted to them, they become under law a bailee. As such, they cannot change or alter any item without the permission of the consignor. IMO PSA is clearly negligent when they so carelessly stuffed your beloved Doyle check into a holder too small for the job. The Bailees Liability Law in your state backs you up.
PSA has failed you and you should seek restitution.

[edtiques]

To the OP, if you're not mad at PSA, I'm mad at them for you. I saw this last night and it angered me that they would do that. That hasn't changed today, I'm still angry with them.
I find it hard to believe that a company that grades items would think this is OK to do. If you sent a card or postcard with a fold or wrinkle, it gets a lower grade, making it worth less money. Yet, here they are intentionally folding your check and therefore making it worth less. Not to mention the presentation really suffered too.
Absolutely terrible!!
I really hope there's some way to make this right with you. Like Leon said, you should get back all fees, shipping and original price of the check, at least.

[Beercan collector]

Originally Posted by edtiques

To the OP, if you're not mad at PSA, I'm mad at them for you. I saw this last night and it angered me that they would do that. That hasn't changed today, I'm still angry with them.
I find it hard to believe that a company that grades items would think this is OK to do. If you sent a card or postcard with a fold or wrinkle, it gets a lower grade, making it worth less money. Yet, here they are intentionally folding your check and therefore making it worth less. Not to mention the presentation really suffered too.
Absolutely terrible!!
I really hope there's some way to make this right with you. Like Leon said, you should get back all fees, shipping and original price of the check, at least.

All that and also put in the correct slab