Is SGC running behind?

[kmac32]

Sent a bulk order in to SGC with 56 cards for grading and per USPS delivered to mailbox at 2:42 pm on that day March 25th. Normally it takes a couple of days after receipt to have the cards listed on the site and then you wait for grading. As of today, no cards have been listed in the submission and I had called questioning this late last week and was told that they were behind. Has anyone had this delay since the move to Florida?

Ken

[Jay Wolt]

They ran a $5 grading special for March & probably had a bunch of submissions that are putting them behind.

[cammb]

The date of the post office delivery starts the date of reception.

[coolshemp]

My cards were logged in late February, as received. They did not list the cards submitted until last week. I called on last Monday to see when they are ready - and was told Tuesday. I called on Wednesday and they said they are graded and should be out Thursday. On Friday I wrote an email, no reply. So today I just looked and still not shipped. I love SGC but this has me concerned...

[Cozumeleno]

Originally Posted by kmac32

Sent a bulk order in to SGC with 56 cards for grading and per USPS delivered to mailbox at 2:42 pm on that day March 25th. Normally it takes a couple of days after receipt to have the cards listed on the site and then you wait for grading. As of today, no cards have been listed in the submission and I had called questioning this late last week and was told that they were behind. Has anyone had this delay since the move to Florida?

Ken

Same happened to me a couple of months ago. Not sure why it took so long, but it was longer than normal for them to upload into the system then as well.

[kmac32]

Originally Posted by Cozumeleno

Same happened to me a couple of months ago. Not sure why it took so long, but it was longer than normal for them to upload into the system then as well.

How long did it take for them to upload the data from your cards. I was planning on calling again at the end of the week if they are not in the system. Time for them to grade is not really my concern. USPS failed to get a signiature to see who signed for them so I just want to be sure that the submission was delivered to the correct address as tracking says delivered at or to mailbox.

[coolshemp]

Originally Posted by kmac32

How long did it take for them to upload the data from your cards. I was planning on calling again at the end of the week if they are not in the system. Time for them to grade is not really my concern. USPS failed to get a signiature to see who signed for them so I just want to be sure that the submission was delivered to the correct address as tracking says delivered at or to mailbox.

In my case it took over a month. Only said 10 cards submitted.

[Cozumeleno]

Originally Posted by kmac32

How long did it take for them to upload the data from your cards. I was planning on calling again at the end of the week if they are not in the system. Time for them to grade is not really my concern. USPS failed to get a signiature to see who signed for them so I just want to be sure that the submission was delivered to the correct address as tracking says delivered at or to mailbox.

I used the 15-day service and if I recall correctly, they were not recognized on the website until about 7-8 days after my USPS tracking number showed them as having arrived. Maybe even a couple of days longer.

[kmac32]

Originally Posted by Cozumeleno

I used the 15-day service and if I recall correctly, they were not recognized on the website until about 7-8 days after my USPS tracking number showed them as having arrived. Maybe even a couple of days longer.

Okay, will give it some time. It is just different from what has been done in the past. I also kind of figure with a bulk submission, maybe it takes a little longer. I do wish they would keep a record as to exactly what package arrived when so when you call in they can at least confirm that they recieved to package. Just a thought.

[Cozumeleno]

Originally Posted by kmac32

Okay, will give it some time. It is just different from what has been done in the past. I also kind of figure with a bulk submission, maybe it takes a little longer. I do wish they would keep a record as to exactly what package arrived when so when you call in they can at least confirm that they recieved to package. Just a thought.

Yeah, that was the longest one for me, too. I've only had three submissions to them (each consisting of a handful of cards), so can't say I'm speaking from a ton of experience. But the other two times, it didn't take them that long to upload into the computer.

Best of luck.

[yankeepaul]

Yes I have been waiting 15 business days so far for my 10 business day Express Order of 18 T205's. Sean said they are now done and should ship soon.

[robw1959]

I, Rob Weekes, submitted a batch of vintage cards to SGC and PSA, mailing them on the same day. They were both received by SGC and PSA on the same day, April 1st. One card out of the PSA batch was for a 5-day submission, while the entire SGC batch was a 10-day submission. SGC just got the grades issued and the batch in the mail today, even faster than PSA's 5-day submission. Even though PSA acknowledged the receipt of their batch on April 1st, this order sat around for another 8 days until PSA finally acknowledged it officially in their system on Saturday, April 9th. So I guess I can expect that 5-day order to ship on Friday, April 15th, since that would be 5 business days from April 9th.

I know this post is supposed to be about SGC, but it seems to me that PSA is the entity people should be ranting about. You can't even expect them to package you whole order together for one mailing fee unless all of the cards are of the same order type. PSA seems, at least to me, to be too large to be efficient.