Beckett Turn-Around Time...:(...

[D.P.Johnson]

Submitted an in-person card to Beckett last August (August 18, 2017).
Contacted their customer service via email in November and January for an update without any response. Finally got a message yesterday the card had been shipped.
6 month turn-around time......
I thought it was lost.

[bobbyw8469]

Beckett and PSA must be getting hammered.

[ngnichols]

Originally Posted by D.P.Johnson

Submitted an in-person card to Beckett last August (August 18, 2017).
Contacted their customer service via email in November and January for an update without any response. Finally got a message yesterday the card had been shipped.
6 month turn-around time......
I thought it was lost.

If it was on their non-guaranteed service level, that's about what their turnaround time is on that service level right now. Yes, both companies are operating at near 100% capacity when it comes to labor.

[D.P.Johnson]

Yes, it was.
The main problem(s) I have with the submission were the representative indicated it would take about three months or so when I submitted it, and that there was no response to my inquiries.
Quite honestly, if they had simply replied, "We're still working on it", that would have been fine with me.

[1952boyntoncollector]

Beckett can turn around a PSA 8 make it a BVG 8 and turn it to less re-sell value too for the most part..

[steve B]

But will they repair damage they cause? PSA does.....