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-   -   Beckett Turn-Around Time...:(... (http://www.net54baseball.com/showthread.php?t=251630)

D.P.Johnson 02-22-2018 05:33 AM
Beckett Turn-Around Time...:(...
 
Submitted an in-person card to Beckett last August (August 18, 2017).
Contacted their customer service via email in November and January for an update without any response. Finally got a message yesterday the card had been shipped.
6 month turn-around time...:(...
I thought it was lost.

bobbyw8469 02-22-2018 07:15 AM
Beckett and PSA must be getting hammered.

ngnichols 02-23-2018 02:55 PM
Quote:
Originally Posted by D.P.Johnson (Post 1750225)
Submitted an in-person card to Beckett last August (August 18, 2017).
Contacted their customer service via email in November and January for an update without any response. Finally got a message yesterday the card had been shipped.
6 month turn-around time...:(...
I thought it was lost.
If it was on their non-guaranteed service level, that's about what their turnaround time is on that service level right now. Yes, both companies are operating at near 100% capacity when it comes to labor.

D.P.Johnson 02-23-2018 07:35 PM
Yes, it was.
The main problem(s) I have with the submission were the representative indicated it would take about three months or so when I submitted it, and that there was no response to my inquiries.
Quite honestly, if they had simply replied, "We're still working on it", that would have been fine with me.

1952boyntoncollector 02-24-2018 05:50 AM
Beckett can turn around a PSA 8 make it a BVG 8 and turn it to less re-sell value too for the most part..

steve B 02-25-2018 09:01 PM
But will they repair damage they cause? PSA does.....


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