Regarding the Issues With Friday's Scheduled Listings on T206Cards.com Auction
An issue with the software that powers our auctions caused an error with the close date/time that was visible to our users based on their time zone. This issue made some listings appear to have closed early, some to be extended, and some to disappear. Our software vendor immediately began to fix the problem but they were unable to do so prior to the schedule close of our first listings, which began at 7pm EST. The issue has now been resolved, however, in order to ensure all users have a fair opportunity to participate in each listing we have made the decision to reschedule Friday's listing to close on Monday, starting at 7pm EST. No bids were lost or reset, the closing time of the auction is all that is impacted. Saturday and Sunday's listings are NOT impacted and will close per the advertised schedule. If you have ANY issues with the website, your bids, your watchlists, or anything related to the auction, please contact us immediately, we are here to help.
We sincerely apologize for these errors and want to ensure all of our friends and fellow collectors that this problem was unintentional and unavoidable. Someone on Facebook raised concerns that these errors may have been intended to manipulate bids, extend the auction to drive up cost, or to give other users an unfair advantage in winning. We can not stress enough how untrue this is. We pride ourselves on our reputation and we try and provide a service to the collecting community that allows all of us a fair opportunity to acquire T206 cards at reasonable prices, as low as possible to cover our cost. If we betrayed your trust in any way, please contact us and allow us an opportunity to earn it back.
Thank you for all of the support, understanding, and patience.
Sincerely
- Fred & Ashley Barnes
www.T206Cards.com
12-18-2020, 08:42 PM
T206Cards.com Auction Errors and Update
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