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  #1  
Old 06-02-2018, 06:26 PM
rdwyer's Avatar
rdwyer rdwyer is offline
Rich.ard Dwy.er
 
Join Date: Apr 2009
Posts: 1,463
Default PSA problem
Waited 90 days for a 45 day turnaround, and this is what I get. One week after receiving, I notice the ticket moving around in the holder. Then the holder falls apart. It was never sealed! I was already pissed waiting 90 days. Now I probally have to ship it back at my expense, and wait God knows how more days!

Unbelievable a Trillion dollar company can't hire people long before they get backlogged. Even if they offered a free submission, no thanks! Can't wait for their excuse this time!
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Last edited by rdwyer; 06-04-2018 at 03:05 PM.
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  #2  
Old 06-02-2018, 08:13 PM
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Slinger Slinger is offline
Nick
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Wow! How does that even happen? Don't have a QC person before things are packaged to ship? I swore I saw that position on their website.
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  #3  
Old 06-02-2018, 08:26 PM
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swarmee swarmee is offline
J0hn Raff3rty
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Quote:
Originally Posted by rdwyer View Post
Now I probally have to ship it back at my expense, and wait God knows how more days!
If you email or call them and say it was shipped to you this way, they will cover shipping both directions.
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PWCC: The Fish Stinks From the Head
PSA: Regularly Get Cheated
BGS: Can't detect trimming on modern
SGC: Closed auto authentication business
JSA: Approved same T206 Autos before SGC
Oh, what a difference a year makes.
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  #4  
Old 06-02-2018, 08:37 PM
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rdwyer rdwyer is offline
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And wait another 90 days? Wouldn't they want to re-authenticate it before slabbing? This is totally unprofessional!
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Last edited by rdwyer; 06-02-2018 at 08:38 PM.
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  #5  
Old 06-02-2018, 08:41 PM
hcv123 hcv123 is offline
Howard Chasser
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Default Way different scenario(s)
But I feel your pain. They are the 800 lb gorilla and unfortunately very few places to turn.
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  #6  
Old 06-02-2018, 08:52 PM
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rdwyer rdwyer is offline
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I once bought a MacBook from Apple that wouldn't turn on out of the box. Damn Chinese kids!
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  #7  
Old 06-03-2018, 01:29 AM
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Stampsfan Stampsfan is offline
Bob Davies
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Quote:
Originally Posted by Slinger View Post
Wow! How does that even happen? Don't have a QC person before things are packaged to ship? I swore I saw that position on their website.
Maybe they fired the old QC person, and that's why the position is posted again.

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  #8  
Old 06-03-2018, 08:54 AM
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Rob
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And what kind of low grade penny sleeves do they use. Can't they spring for ones that don't wrinkle?
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  #9  
Old 06-03-2018, 08:56 AM
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Rob
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Here's your chance to get even...Stick an obviously fake 1970 Stanley Cup ticket in there and start another thread about how it got by PSA graders.
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Last edited by Fballguy; 06-03-2018 at 08:56 AM.
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  #10  
Old 06-03-2018, 01:12 PM
Johnny630 Johnny630 is offline
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Awful
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  #11  
Old 06-04-2018, 10:32 AM
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rdwyer rdwyer is offline
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Ne1 have contact info for Joe Orlando? I called PSA this morning. After talking to a Manager in the customer relations department, the best I could get was that they would send a FedEx envelope. I was also told that they couldn't tell me how long it would take them to turnaround this return. I offered to drive down there and wait, but they wouldn't do that. Like I said earlier, probably another 90 days!
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  #12  
Old 06-04-2018, 10:58 AM
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Robert Williams
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Quote:
Originally Posted by rdwyer View Post
Ne1 have contact info for Joe Orlando? I called PSA this morning. After talking to a Manager in the customer relations department, the best I could get was that they would send a FedEx envelope. I was also told that they couldn't tell me how long it would take them to turnaround this return. I offered to drive down there and wait, but they wouldn't do that. Like I said earlier, probably another 90 days!
That is insane.
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  #13  
Old 06-04-2018, 11:37 AM
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rdwyer rdwyer is offline
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Just got a call from Joe Orlando. Looks like they are going to fix this to my satisfaction.
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  #14  
Old 06-04-2018, 02:26 PM
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rdwyer rdwyer is offline
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Reholstered in 5 mins!
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  #15  
Old 06-04-2018, 03:15 PM
RedsFan1941 RedsFan1941 is offline
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Quote:
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Reholstered in 5 mins!
Hope the safety is on.
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  #16  
Old 06-04-2018, 03:19 PM
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gregr2 gregr2 is offline
Greg Ryk0w$k1
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Originally Posted by rdwyer View Post
Reholstered in 5 mins!
Did you drive to PSA to get this fixed?
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  #17  
Old 06-04-2018, 03:21 PM
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rdwyer rdwyer is offline
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Only live 10 miles away. Yes I drove.
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  #18  
Old 06-04-2018, 06:43 PM
wondo wondo is offline
John Wondowski
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Good outcome. Did Joe throw in a coupon for a double double?
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  #19  
Old 06-04-2018, 07:10 PM
Bill77 Bill77 is offline
Bill Avery
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PSA is lucky this didn't happen to some one with no conscience and the right contacts. It would be like handing someone the keys to the kingdom.
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