PSA problem
 

Waited 90 days for a 45 day turnaround, and this is what I get. One week after receiving, I notice the ticket moving around in the holder. Then the holder falls apart. It was never sealed! I was already pissed waiting 90 days. Now I probally have to ship it back at my expense, and wait God knows how more days!

Unbelievable a Trillion dollar company can't hire people long before they get backlogged. Even if they offered a free submission, no thanks! Can't wait for their excuse this time!

Wow! How does that even happen? Don't have a QC person before things are packaged to ship? I swore I saw that position on their website.

If you email or call them and say it was shipped to you this way, they will cover shipping both directions.

And wait another 90 days? Wouldn't they want to re-authenticate it before slabbing? This is totally unprofessional!

Way different scenario(s)
 

But I feel your pain. They are the 800 lb gorilla and unfortunately very few places to turn.

I once bought a MacBook from Apple that wouldn't turn on out of the box. Damn Chinese kids!

Maybe they fired the old QC person, and that's why the position is posted again.

:p

And what kind of low grade penny sleeves do they use. Can't they spring for ones that don't wrinkle?

Here's your chance to get even...Stick an obviously fake 1970 Stanley Cup ticket in there and start another thread about how it got by PSA graders. ;)

Awful

Ne1 have contact info for Joe Orlando? I called PSA this morning. After talking to a Manager in the customer relations department, the best I could get was that they would send a FedEx envelope. I was also told that they couldn't tell me how long it would take them to turnaround this return. I offered to drive down there and wait, but they wouldn't do that. Like I said earlier, probably another 90 days!

That is insane.

Just got a call from Joe Orlando. Looks like they are going to fix this to my satisfaction.

Reholstered in 5 mins! :)

Hope the safety is on.

Did you drive to PSA to get this fixed?

Only live 10 miles away. Yes I drove.

Good outcome. Did Joe throw in a coupon for a double double?

PSA is lucky this didn't happen to some one with no conscience and the right contacts. It would be like handing someone the keys to the kingdom.