Poor Response Buythatcard

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Posted By: Lee Behrens

I recently purchased a T202 from buythatcard. I received the card the other day and to my horror while opening the package the card was hanging out of the holder. There was only an 1 1/2 inch piece of tape on the end of a 4 1/2 inch opening. I informed them of my concerns. I received the following reply:

All my cards are carefully packaged. They are shipped in a top holder which
is taped securely and then placed in a bubble envelope. You can check my
feedback. Packages are sometimes mishandled by the Postal service but I
never received a complaint that the card was hanging out of the holder.

If you are unhappy with the service then send the card back and i will
refund your money.

Buythatcard


The reply to me is basically calling me a liar, and why in the world you would think that a refund would make me happy after this? Considering this guys are in the consignment business you would think they would take better care of packaging and customer service.

I will definitely think twice about bidding on there auctions again, and plan on leaving a neutral or negative for the transaction.

Lee