Beware of Beckett!

[55koufax]

I was never aware of this (my own stupidity) before I decided to try Beckett for grading cards for the first time after only doing bulk subs with PSA for 15 years.
In August 2020 I shipped them over 850 cards with the agreement they would match PSA at the time and give me a bulk rate price of $8 per. Fair enough. What I did not understand is that they charge for their services IN FULL well in advance of any service being performed (other than logging cards in and sticking them on the rear of some shelf). Over six months ago they charged my AMEX IN FULL to the tune of $7,300. Waiting over 19 months since they received my cards for something to pop. Still zero. I contacted my rep several times over the this long haul, each and every time getting nothing but apologies, however, when I called them out for collecting funds over six months in advance and still not one card has been graded, he offered this " We charge the cards ahead of time so that when the order does get to labeling there is no holdup in processing. An order can not get through labeling unless it has been paid for." Anyone else had or having this experience?