had to cancel ebay listings...

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Posted By: Paul M.

Hi everyone, I had to cancel two Ebay listings. a Dazzy Vance strip card and a Zach Wheat strip card. They were stolen earlier today. This is the first time I've ever had to cancel any listings and I was just wondering, does that hurt a sellers reputation?. I only have 20 feedbacks (100%). And I would like to sell more cards. Thanks.

(Edited - typos)

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Posted By: Charlie O'Neal

Sorry to hear your cards were stolen. I wouldn't worry about it hurting your reputation. It's your auction do what you want. Unless it's almost every auction you put up your cancelling it shouldn't be a problem.

I would suggest however that you might want to get your feeback up a little higher before selling high dollar cards b/c alot of people will shy away from you since you don't have alot a postive experiences with ebay. I sold cheap stuff until I got a score of 50 and then started selling the higher dollar items. Just trying to help you get the most return possible.

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Posted By: Joe Jones

Well......Even with my feedback of 340 and one neg (jerk lol). I am still not trusted and prob. dont get top dollar.

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Posted By: Paul M.

300+ positive and 1 negative and you lost trust, thats quite a shame. I think you can have that 1 negative retracted if you play your cards right with ebay customer support. Ebay has 'live help' chat for a quick human response. Give that a shot.

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Posted By: steve f

Negs; You need the other party to agree on FB withdrawal. If the other is just a buyer he couldn't care less if he's below perfect. There are rare instances when it can be removed unilaterally, but it's easier to plan a BBQ on the White House lawn. Can't recall receiving any substantial advice from the "Have a Nice eBay Day sir" cult, but they are upbeat and pleasant.

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Posted By: warshawlaw

did you cancel the listings before they closed or did you "sell" the items and then discover the loss and are now seeking to cancel the sale? The former should not be an issue w/r/t feedback because there was no other person involved. If the latter, explain it to your buyer(s) and if they are reasonable people, there should be no issue. Happened to me both as buyer and seller.



--You've got to remember that these are just simple farmers. These are people of the land. The common clay of the new West. You know... morons--

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Posted By: davidcycleback

99.9 percent of eBay bidders are reasonable people, and if you had to cancel your auctions for a reasonable reason they will understand. If you were to contact the bidders and tell them your explanation, more than likely all the bidders will understand.

If this is an isolated incident I doubt people will hold it against you.

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Posted By: Paul M.

Cards recovered! Lets just say this fellow won't be attending my BBQ on the Whitehouse lawn. I ended the listings before the auctions were over. Should I start another now? or should I give it some time?

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Posted By: andy becker

you should restart, and take a few minutes to email the bidders what had occured....explaining why you are restarting the auctions.

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Posted By: Paul M.

I relisted the cards...

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=8779445751&rd=1&sspagename=STRK%3AMESE%3AIT&rd=1

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=8779443722&rd=1&sspagename=STRK%3AMESE%3AIT&rd=1

On the topic of Ebay, I have a qestion since I am a fairly novice seller... ok here goes. Who leaves feedback first? Buyer or Seller?

edited - screwed up the URL's

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Posted By: andy becker

i leave feedback for the buyer when payment is received. at that point i feel the buyer has met his obligation....and i leave positive feedback.

some do it the other way around....wait for the buyer to leave feedback....then leave the feedback.


my way, you loose the ability to leave a retalitory negitive....but if you are reasonable, i don't think it should ever get to that point.