Goldin Auctions - OUTSTANDING Customer Service

[Shoeless Moe]

Just got this email.......and sorry, but I love GREAT Customer Service. I consign to several Auction Houses and they are not kidding, one of the FASTEST to payout their consignors. REA not too shabby either. My opinion the 2 BEST!

I am pleased to announce that after the successful close of our October Legends 2020 Auction, the 1st round of consignor checks will be sent out on Monday November 23rd, 2020! If you have any questions about your check please email company Controller Frank DiNote at frank.dinote@goldinauctions.com.


We are thrilled to be able to get the first round of consignor payments out within 18 days of auction close. We understand that prompt payment is an important aspect of consigning your items and we are proud to be one of the fastest in the industry.

We are still accepting consignment for our Late December 2020 Auction and our Goldin Elite 2021 Auction. Please contact us as soon as possible with your consignments. You can email your consignment director directly by clicking on their email below.

[TG19]

They do!! I also have to give it up to Frank! He does a great job!!

[philo98]

Ive been in communication with Frank these past few days on a shipment from the last auction that Fedex said they had delivered despite me having a vacation hold on. Frank was extremely helpful and even last night he was sending me emails quite late. It turns out that Fedex marked the card delivered signed by some name I didnt know, but sent the package back to their distribution center until the vacation hold is off. His communication and follow through have been excellent.

[rats60]

When I consigned with REA, I got paid the day after the auction closed.

[Snapolit1]

I've consigned to probably 5 different places in the last few years and they have all been relatively the same on payment, give or take a few days.

If getting money quickly is a top priority, I know some places advertise that they give cash advances. Has anyone used this? Wondering what kind of vig they charge for that. Maybe varies on a case by case basis.

[scooter729]

I have heard nice things about Goldin's customer service, so good to hear another positive.

I just wish they didn't send so many frickin' emails every day when they have an auction running! Seriously - it's like 10 a day!

[BRoberts]

Originally Posted by Snapolit1

I've consigned to probably 5 different places in the last few years and they have all been relatively the same on payment, give or take a few days.

My experiences over the years have been the exact opposite of this.

[Exhibitman]

Originally Posted by Snapolit1

I've consigned to probably 5 different places in the last few years and they have all been relatively the same on payment, give or take a few days.

If getting money quickly is a top priority, I know some places advertise that they give cash advances. Has anyone used this? Wondering what kind of vig they charge for that. Maybe varies on a case by case basis.

I've seen the cash advance agreement for one major AH and the interest rate is pretty high. Not an attractive rate if you have decent credit.

[oldjudge]

Originally Posted by rats60

When I consigned with REA, I got paid the day after the auction closed.

You must not be one of their best customers. I got paid the day before it closed.