Originally Posted by Carterscards2006

In fact, 3 weeks ago a gentleman purchased $4,000+ worth of cards from us and emailed us 1 week later stating that his wife became ill and he really needed his money back for the cards to help with the doctor bills that were coming. He overnighted the cards back and we paypalled him his money back within 5 minutes of the receipt of the cards. If customers are honest and straight forward with us, we will always be with them. However, if customers are looking to "take advantage of us because we are honest sellers" we will not stand for this. As many of you have pointed out, we could have clearly refunded Todd his money and relisted the card. However, in doing so, we would be enabling Todd to take advantage of other sellers in the future and ultimately this behavior affects everyone in the hobby as prices have to be raised and sellers become less willing to work with their buyers.