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Old 07-20-2010, 11:00 AM
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Tsaiko Tsaiko is offline
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Quote:
Originally Posted by slantycouch View Post
The 3 claims were not baseball card related but limited edition art prints shipped in tubes. Each claim was in the $200-300 range, and was paid within a week by the USPS.

I ship probably 100-150 such items each year, and of the 3 claims I filed, two were for damage, and one was for a lost package. I shipped them all via PayPal click-n-ship, so the records were already online. Just had to go to the form here: http://www.usps.com/insuranceclaims/domestic.htm and completed the necessary information.

All I had to do was describe what was in the package. For the lost package, no photos were necessary. They never asked for further proof beyond the info I provided. For the two that were damaged, I provided a single photo for each showing the damage.

For value, there's a site a lot like VCP for art. I just pulled the 6-mo average price off that site and used it for replacement value.
Thanks for providing the details of your claims, I appreciate it. Perhaps I'll be a little less cynical in the future, but these successful claim outcomes are still the minority in my experience. I guess it's a little easier to prove damage than value of loss, but I'm happy to hear that you had your claims settled to your satisfaction.
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