Quote:
Originally Posted by grandslamcardscria
Can anyone tell me how my DSR rating can go down from 4.9 to 4.8 in the shipping category when I offer free shipping on all of my listings?
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I've had the same issue. I always offer free shipping and I don't have a 5 star rating either. I agree with the idea above that if you offer free shipping that it should automatically be filled in a 5. People also must have unrealistic expectations about how fast they think they should get their item. 99% of the time I send stuff out the same day or at worst the next morning and my shipping time rating is the same as my shipping cost one. I can't control how fast the postal service delivers it after I send it.
