Quote:
Originally Posted by theshowandme
The buyer should always get the final say.
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Quote:
Originally Posted by perezfan
Bingo!
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Not if the buyer does not have all the information. You can't expect eBay authenticators to go to extraordinary lengths to show the buyer what issues they found that don't meet the listing's presentation.
Apparently they do sometimes offer a little explanation (maybe an image, maybe not?) of what is going on, but it's beyond their job to do anything other than match stuff up and see if it all is accurate.
You expect them to whip out their iPhone and find the perfect lighting to show everything? That's just unrealistic.
Hold the seller accountable and let them re-do things the right way. What a good learning experience it will be for them.