Quote:
Originally Posted by Peter_Spaeth
I would think since Russ reported the issue to FedEx, they would have contacted the driver already to see if the box was misdelivered, and checked on any GPS readings?
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Hi Peter,
Yes....I contacted Fedex immediately after I checked with the other tenants in the building. Fedex tells me NOTHING. The day of the delivery (January 13th) when I contacted Fedex to send the driver back to my office, they said they could not. They told me to go on line and click on "report missing package"
When I spoke to a "manager/supervisor" named Kewanna on January 14th she said that Fedex sent the driver back to retrieve the package with no luck.The driver NEVER came to my office.
I then received an email on January 15th thanking me for reaching out about my case and telling me
"after exhausting all search options, we haven't been able to locate this shipment. Please contact your shipper"