Quote:
Originally Posted by G1911
It's certainly genius. They have built a customer base that is willing to overlook any and all incompetence and is completely fine with their inability to do their basic job, at best. Not many companies have a customer base that expects so little. Difficult to fault them for taking advantage of it. Why their customers do not believe PSA should be competent and keep throwing piles of extra money at cards that bear their approval is where it makes no sense. Taking advantage of this is in PSA's interest, and making money is the entire point for everyone. But almost everyone appears to certainly be aware this all rests on a bedrock of bullshit and these opinions they are throwing cash at are often demonstrably false. If logic or truth ever enters the equation or people's brains, and they question how wise this is and stop, the entire thing collapses.
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I think the "scandal" was a pretty good test and it passed with flying colors and is stronger than ever. Think John Barleycorn Must Die. He emerged stronger than ever.