Quote:
Originally Posted by Peter_Spaeth
You can't call SGC any more, right? People don't seem to mind that. So what's the big deal? 
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Because when you want to discuss something, or need resolution, the phone is THE best way to get answers quickly. Waiting for some staffer to give you an answer, at their pace, sucks. Plus, you can't have a fast, back and forth dialogue when you are waiting for answers. The phone allows for this.