Quote:
Originally Posted by Eric72
As a seller, I've found it helpful to use the USPS website when packages go missing. Speaking with a postal employee is good. If you've developed a rapport with the Postmaster, that's a great person to ask for help. However, also consider this site:
https://www.usps.com/help/missing-mail.htm
A couple items I've mailed this year got "stuck" at a USPS facility for more than a week. When I used the website, the package got "knocked loose" within a day or two and arrived safely at its destination shortly thereafter.
Something to keep in mind - in my case, it's possible that having a USPS account online helped.
Posting this as a "general help" topic for sellers here. With regard to the OP, the missing satchel makes this case more complex than what I've dealt with. |
The mail is so ridiculously slow right now but the OP said his branch manager thinks the package was stolen and a month later, its still lost.
The most troubling thing is this seller is choosing to ignore a buyer who has a rightful problem, especially when the seller has a history of this. Sellers should not have the right to ignore buyers when they have the buyers money in their pocket.
This site is great but really needs some kind of feedback system to protect members. If this buyer had read about the sellers previous problem, he could have chosen to pay for PayPal buyer protection.