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Originally Posted by swarmee
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Thank you for posting those links.
Orlando's statements are utterly mind boggling while Sloan's are still significantly unacceptable. PSA has been aware of the rampant card doctoring for a decade or more and it's indisputably clear that they put forth no effort at all to improve their service quality. Now Orlando in affect dismisses the fraud victims as irrational malcontents.
Does any remember "Pro Grading"? If memory serves me correct, they were deemed as so incompetent for slabbing cards, and were regarded as a "black hole" for trimmed cards. Ebay at one point banned the sale of Pro-graded cards because so many were deemed as bad. In my opinion, PSA deserves the same fate and if Ebay does ban PSA graded cards, then we'll see how much arrogant diatribe Orlando spews out at the public when CU's stock plummets.