[packs]

I can definitely understand the frustration of not only not getting what you paid for, and essentially paying money to run an errand for somebody else.

I had a similar thing happen to me with Amazon. I bought one thing, was shipped another, and was told I would not be refunded or sent what I ordered until I returned the item I received by mistake. I don't have a car and I don't have local UPS pick up either. I also don't have a printer at home. This all made for a very annoying errand that I had to run for no reason other than someone else made a mistake.