Quote:
Originally Posted by Dpeck100
If I were their PR firm I would do what Rick Probstein did and stop posting all together. Every time they post their haters aren't satisfied with the answer and in some cases they have made the perception even worse.
Personally I like the transparency of them attempting to respond but in many cases in life just telling your side of the story gets you no where.
One of the tough parts about Internet communication is there are a lot of tough guys behind a keyboard. Just look at any news story that hits a social media site.
With so many harsh critics they will never win the debate so don't even have one.
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C'mon now. That's naive. Look at it from a business standpoint. What was their motivation to institute, and more importantly, publicly state their stance against bid retractions? Because they determined that in the long run it would help their business, and profits. Fine.
But why go public with the policy at all? If you run your business with integrity you don't need to shout about it. Just do it. People will figure it out on their own. They went public because they thought it was in the best interest of their bottom line. And at this point, it seems to have backfired.
But remember, PWCC is the one who took to the internet and shouted, "We're the ones you can trust." Well, if you're going to go public about it and use it to market your company, you can't complain when people call you on it, can you?