Quote:
Originally Posted by Brent Huigens
The issue surrounding compromised cases is not new to the hobby and has sadly affected every major auction house. We receive 15,000+ items for consignment each month. We have at least five sets of eyes review each card. In most cases, we identify the rare instances of fraud. On some unfortunate occasions, we miss it. In each case, just like the case with Cortney, we do what is right, take responsibility for the loss, and refund the purchase price to the buyer.
Betsy Huigens
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The problem, and not by any means limited to PWCC, is that the problems are not always discovered later, as they were in Cortney's case. I was surprised to hear that the card was counterfeit though, I previously was aware of lower graded cards going into higher graded holders but not outright counterfeiting.