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Old 12-19-2013, 08:35 AM
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tonyo tonyo is offline
Tony Ooten
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Join Date: Aug 2009
Location: Woodstock GA
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Quote:
Originally Posted by h2oya311 View Post
+1

I once accidentally opened a case when trying to simply ask the seller for a refund on a <$50 card. I felt bad but didn't even know that eBay had opened a case. I simply clicked the "contact seller" button (or "ask seller a question" button) and once sent, eBay stated that a case had been opened. It all worked out in the end for both of us.
I had this happen to me a couple of times (accidentally open a case). I usually wait a week after the expected delivery date, then ask the seller to check his records. I think both times I hit "I haven't received my item yet" after hitting "contact seller"

I feel like if you hit "other" instead of "I haven't received my item yet" it doesn't automatically open a case.
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