Quote:
Originally Posted by esquiresports
Instead of at least trying to diffuse the situation, it seems like a majority of the suggestions are confrontational and likely to escalate things in a negative way. You offer a 14 day return. It has been 23 days (give or take). The sale was for $35. Shipping cost $4. Again, I would suggest offering a return of the card and shipping fees. Relist the card and put "trimmed" in the title. I understand the buyer's initial stance was completely unreasonable, but is this justification to react the same way? I would take the high road.
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How much do you sell on ebay? The buyer is an idiot...I agree that Larry should accept the return, but he shouldn't pay a cent more than the original sale price plus shipping.