Quote:
Originally Posted by Jason
Unfortunately it's not a delay in logging in.I talked to a rep and they say it is absolutely not in there building.Not even ill call you back and check with someone/anyone for more info.I felt like in the 3 minutes we talked they washed there hands of the situation.Its very disheartening.Mistakes happen but so does companies caring just a little about who pays there bills meaning there customers and not dismissing them so quickly.
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If they never received it then how much time are they supposed to spend on this? How many times do they need to look in every corner and interview every employee? What additional info are you looking for? Yup, still not here. And then they should start apologizing to their (not "there") customer? For what?
Now if the signature proves that they signed for it, shame on them. And I'll be the first to admit it. But if it's not there then they can't do anything.