Quote:
Originally Posted by travrosty
I have to put these bad mistakes at the feet of Grad and Orlando, the buck has to stop somewhere, and Grad has been there about a decade, he's in charge of the authentication troops on the ground, and Orlando is in charge of the entire division. I always hoped they would put accuracy first and foremost ahead of submissions authenticated/day.
hint to PSA: hire more people, especially those with long time hobby experience, instead of owning card shops and autograph runners and hounds and start up a quality control dept. to catch these errors.
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The buck does stop with Grad and Orlando.
They should let people know who actually is examining the items but they never will. When their team is out on the road Grad is not there much from what I have been told.
Collectors are paying "A Team" dollars and getting the "D team" looking at their submissions.
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Last edited by RichardSimon; 06-26-2012 at 03:19 PM.
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