That sucks.
Their customer service was complete crap this time. I paid for my item by CC right after the auction closed. They recalculated the [already ridiculous] shipping and had a $2.27 shortage but didn't send me anything telling me to pay more. After a few weeks I went back to their site to find out why my stuff hadn't arrived and found my account was short, paid the balance, and it still took them a while to ship it.
The shipping itself was crap. In order to save a few bucks on packing they jammed the holders from one lot into a larger lot's holder, breaking it, so when I got the items I had to replace the holder for the larger item.
I was very unhappy overall and unless the item is really something I gotta have I will not be bothering with them again.
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