eBay ESUS tracking issues?

[jchcollins]

Originally Posted by Mike D.

I've had the same experience with "shows delivered but shows up the next day" plenty of times. I heard somewhere they basically track the "bundle" of mail it's in, not the individual item, so it's not super accurate.

They also don't track them past hubs. So if it gets to the hub, sometimes it's marked "delivered" when in reality it needs to go to a local PO the next day, and then be put out for delivery.

[bocca001]

It is also common for me to have them marked as delivered and then show up a few days later. Both of my issues were marked as delivered, but they never arrived, so something happened at the end of the line. Because USPS and ebay see the tracking as delivered, there is really nothing I can do. And it isn't the seller's fault.

[jchcollins]

Originally Posted by bocca001

It is also common for me to have them marked as delivered and then show up a few days later. Both of my issues were marked as delivered, but they never arrived, so something happened at the end of the line. Because USPS and ebay see the tracking as delivered, there is really nothing I can do. And it isn't the seller's fault.

No, but if you are buying on eBay and don't get what you paid for, you are covered. I try not to offend sellers when I know it's not their fault, but you can bet I'll be filing a claim on something if I really don't get it. I don't care if it's a $5 card. That's the supposed benefit of a platform like eBay. Many times they will investigate and refund you without docking the seller if they can tell what happened.

[mrmopar]

Some take a long time, a few have been "lost". I am not as much a fan of the process as i was when it first went live, mainly because the USPS doesn't seem to recognize the tracking. I am not sure how updates even happen if the USPS isn't scanning/updating.

I will definitely only use this method for easily replacable cards. if the card or item is unique (but cheap), I will pay the extra couple of bucks to help ensure it doesn't disappear with a "sorry, it's lost, what do you want us to do about it?"