Sirius sports cards

[Johnny630]

Originally Posted by Bram99

I have bought from them for years, always had good luck with what I purchased, no problems.

But I have never ever been able to contact a single person there when I have tried.

It has to be deliberate in their business model - it cannot be an oversight.

Agree he always ships promptly. He is one of the few good guys in the AH Business along with Scott, REA, Sterling, LOT ect I’m sure I’m missing a few buy these are the first that come to mind.

[rugbymarine]

I won 2 lots in the auction that ended on 7/29/2021. I've bid before, but that's the first time I've won cards in a Sirius auction.

I mailed a check the following Monday (8/2/2021). Cards shipped about a week after that, and arrived to me with no issues.

The odd part is that my check wasn't deposited. I sent a message through the 'Contact Us' area of their website to confirm that the payment was received. Unlike most of the feedback here, I got a response the next day saying the check would be deposited soon.

I've never had anyone (eBay, auction house, etc..) send me a card before payment was 'confirmed', but I have zero complaints on their communication and how soon they shipped the cards.

[jayshum]

Originally Posted by Johnny630

Agree he always ships promptly. He is one of the few good guys in the AH Business along with Scott, REA, Sterling, LOT ect I’m sure I’m missing a few buy these are the first that come to mind.

He may ship promptly, but not sure I would include him on a list of good guys in the AH business since all the ones you listed actually respond to questions in a timely manner. That's a big part of running an AH since it helps the consigner get better prices since bidders are more likely to bid more on a card if they have their questions about it answered.

[parkplace33]

Customer service is severely lacking.

[jayshum]

Originally Posted by parkplace33

Customer service is severely lacking.

Just curious what happened. Did you try to contact and get no response like others (myself included) posted or something else?

[Johnny630]

Sadly I had to give up :-( . Last Tuesday I emailed, texted, called, sent a message through the website and email along with a phone call with no answer, call back, or email response back, nothing. I’m working on a high grade 1965 Topps Set and was trying to obtain a back scan to the card I was interested in bidding on for my set. I even followed up a second time via email requesting a picture of the back scan.....sadly still nothing. I’ve spent thousands of dollars with this AH over the past few years, it’s sad but I’ve learned my lesson. Never again.

[Peter_Spaeth]

Originally Posted by Johnny630

Sadly I had to give up :-( . Last Tuesday I emailed, texted, called, sent a message through the website and email along with a phone call with no answer, call back, or email response back, nothing. I’m working on a high grade 1965 Topps Set and was trying to obtain a back scan to the card I was interested in bidding on for my set. I even followed up a second time via email requesting a picture of the back scan.....sadly still nothing. I’ve spent thousands of dollars with this AH over the past few years, it’s sad but I’ve learned my lesson. Never again.

As I've said before, leave a message that you have 500K of cards you're looking to consign.

[cgjackson222]

I agree with Peter. The chance of them responding is higher if you raise the urgency above wanting to see the back a card.

They have responded to me in the past via their sirius@smart.net email, but it wasn't until I started to get a little aggressive in my tone.

[aconte]

Originally Posted by Peter_Spaeth

As I've said before, leave a message that you have 500K of cards you're looking to consign.

Don't bet on it. The best solution to the poor service is to do what I did.
I stopped consigning, bidding, and therefore buying from them. All is good
now!

[Johnny630]

Originally Posted by Peter_Spaeth

As I've said before, leave a message that you have 500K of cards you're looking to consign.

That’s so funny yet so true !

“Cards don’t trump all, Money trumps all”.

[parkplace33]

Originally Posted by jayshum

Just curious what happened. Did you try to contact and get no response like others (myself included) posted or something else?

Prior experiences. I will leave it at that.