We bought a raw lot from Goldin and relied on their description.

[bobbyw8469]

Originally Posted by slidekellyslide

Marty’s son took responsibility for not viewing the pics on a computer and Ken took responsibility when he was alerted to it. His employees dropped the ball both in the description and how they handled the complaint. What Marty charges for cards has zero to do with this situation but of course Net54 seems to bring out the asshole in a lot of people who never miss their opportunity.

Ding ding ding!!!!!!

[parkplace33]

A saying comes to mind:

"You can catch more flies with honey than with vinegar"

[AustinMike]

Originally Posted by parkplace33

A saying comes to mind:

"You can catch more flies with honey than with vinegar"

Which brings a couple more sayings to mind.

Saying 1:

"Yeah, but you can catch even more flies with a rotting carcass."

Saying 2:

"Who, besides an outfielder, wants to catch flies?"

[sports-rings]

Originally Posted by pclpads

Considering the high prices you charge for cards on your site, maybe you should just STFU, stop whining and figure what comes around goes around.

wow, what a classless response.

I really like Ken and his company. I'm glad he quickly responded and helped rectify this matter.

[Eric72]

Originally Posted by sports-rings

wow, what a classless response.

I really like Ken and his company. I'm glad he quickly responded and helped rectify this matter.

Was the comment you quoted aimed at Goldin?

I read it differently and thought they were throwing shade at Marty & company.

[Ricky]

Originally Posted by Eric72

Was the comment you quoted aimed at Goldin?

I read it differently and thought they were throwing shade at Marty & company.

They were throwing shade at Marty and Co., not Ken. Classless either way.

[martyp]

It took a full three weeks for resolution. Ken asked my son to contact CS for a return shipping label, which he did. After 3 days he asked Ken if he was to do something else. My son was then contacted and told that they were working on getting a label and the package arrived at Goldin’s 2 days later. After 10 more days, Ryan sent an email to CS to verify the package was received, no reply. The next evening, Ken was again contacted and updated. The issue was then quickly resolved. Ken personally was accessible and easy to deal with now that his email is available, but IMO should not have had to be that involved. Thank you Ken.

[troutbum97]

Originally Posted by martyp

It took a full three weeks for resolution. Ken asked my son to contact CS for a return shipping label, which he did. After 3 days he asked Ken if he was to do something else. My son was then contacted and told that they were working on getting a label and the package arrived at Goldin’s 2 days later. After 10 more days, Ryan sent an email to CS to verify the package was received, no reply. The next evening, Ken was again contacted and updated. The issue was then quickly resolved. Ken personally was accessible and easy to deal with now that his email is available, but IMO should not have had to be that involved. Thank you Ken.

Lesson learned.
Next time, look closely at the posted photos.

[Johnny630]

Time to Move On.

[Yoda]

Aldens or Hagen Daas? I can't decide.

[chriskim]

This thing would not happen again since they will all be PSA10s and no more raw lots in Goldin auctions

[BRoberts]

Originally Posted by martyp

It took a full three weeks for resolution. Ken asked my son to contact CS for a return shipping label, which he did. After 3 days he asked Ken if he was to do something else. My son was then contacted and told that they were working on getting a label and the package arrived at Goldin’s 2 days later. After 10 more days, Ryan sent an email to CS to verify the package was received, no reply. The next evening, Ken was again contacted and updated. The issue was then quickly resolved. Ken personally was accessible and easy to deal with now that his email is available, but IMO should not have had to be that involved. Thank you Ken.

Way to read the room.

[vintagetoppsguy]

Originally Posted by BRoberts

Way to read the room.

The room changes perspective based on the parties involved. If you replace Goldin with PWCC, the responses would have been much different.

Edited to add: But Net54 has always been like that. You can have 2 identical scenarios and the responses to each will be much different based on the parties involved.

[Aquarian Sports Cards]

Originally Posted by vintagetoppsguy

The room changes perspective based on the parties involved. If you replace Goldin with PWCC, the responses would have been much different.

Edited to add: But Net54 has always been like that. You can have 2 identical scenarios and the responses to each will be much different based on the parties involved.

Not only is that human nature (confirmation bias etc.) I'm not so sure that it's actually wrong thinking.

If a genuinely reputable party makes the same mistake as a less reputable party, and they both handle it in the same fashion, it still feels like the less reputable party might have been trying to get away with something and the more reputable party just made a mistake. Reputations are earned for a reason, and good ones confer the benefit of the doubt.

[Peter_Spaeth]

Originally Posted by vintagetoppsguy

The room changes perspective based on the parties involved. If you replace Goldin with PWCC, the responses would have been much different.

Edited to add: But Net54 has always been like that. You can have 2 identical scenarios and the responses to each will be much different based on the parties involved.

Sounds like TPG grading.

[Johnny630]

With TPG only One Reputation Matters….That’s Which Slab Sells for More.

Ethics Business Practices Ha…..

[Johnny630]

With TPG’s only One Reputation Matters….That’s Which Slab Sells for More.

Ethics Business Practices Ha…..Yeah Right it’s all about the Money.

[drmondobueno]

Originally Posted by Yoda

Aldens or Hagen Daas? I can't decide.

Tillamook Peaches n Cream. Man, do I love summer (message not intended to tick off my cardiologist but there it is).

[egri]

I’m surprised no one has mentioned Blue Bell yet.

[vintagetoppsguy]

Originally Posted by egri

I’m surprised no one has mentioned Blue Bell yet.

Yum...love me some Blue Bell Pecan Pralines 'n Cream.

[todeen]

Ive been waiting for Ben and Jerry's. I'm currently eating Cherry Garcia, and Strawberry Cheesecake, but I was on a Half Baked / Tonight Dough kick for two months.

Sent from my SAMSUNG-SM-G930A using Tapatalk

[egri]

Originally Posted by todeen

Ive been waiting for Ben and Jerry's. I'm currently eating Cherry Garcia, and Strawberry Cheesecake, but I was on a Half Baked / Tonight Dough kick for two months.

Sent from my SAMSUNG-SM-G930A using Tapatalk

I'm partial to AmeriCone Dream myself. I can't stand Stephen Colbert, but he does have some good ice cream.