Ebay dispute resolution

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Posted By: Robert

I am so frustrated with EBAY, I put in a dispute for an unpaid buyer back in January and relisted and sold the item after waiting 60 days. I just noticed that they refused to grant me the FVF on the first auction that the buyer did not pay. I have no idea how to get in touch with anybody there via email or phone. It was an expensive item and feel that they are screwing me. Can anybody tell me how I can get my credit?

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Posted By: andy becker

ebay safe harbor will respond to emails....but the fvf credit is automatic. are you sure you followed all the steps for getting the credit(not that i can remember the steps, but i know there are steps from doing it before)

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Posted By: Texas Ted

The FVF credit is not automatic, you must ask for it by closing the dispute and verifying you are tired of waiting for the person to respond. For all they know, you got your money and just forgot about the dispute. Go back and read the rules carefully. I think there also may be a time limit for applying for the refund.

Texas Ted
Trying to find answers to life's difficult questions.

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Posted By: dan mckee

Ted is correct, you have to work to get your money