Ebay Authentication - It Gets Personal

[bnorth]

Originally Posted by Snowman

Well, this should be fun. Looks like it's my turn...

I bought a raw Mantle on eBay and it got sent to CSG to authenticate it. I didn't notice it at the time, but the card in the listing showed the wrong back (the card I bought was a 1960 Topps, but the back image is actually of a 1966 Topps Mantle). It didn't register to me when I bid on the card because I only examine the images for creases, markings, and other flaws. Anyhow, the card gets sent off to CSG and they authenticated it. However, the card I received has a pen marking on the back that someone tried to erase.

The listing states "no returns" and eBay will not allow me to file a claim because the card was authenticated by CSG.

LOL, that is hilarious. I am sure I have done similar. I just wouldn't tell everyone or try to return something that was 100% my own fault.

[Jim65]

Originally Posted by bnorth

LOL, that is hilarious. I am sure I have done similar. I just wouldn't tell everyone or try to return something that was 100% my own fault.

Yes, it was partly his fault for not noticing but the seller is wrong too for not disclosing a fault and CSG is wrong for authenticating a card that clearly did not match the auction photos. CSG takes most of the blame here.

[bnorth]

Originally Posted by Jim65

Yes, it was partly his fault for not noticing but the seller is wrong too for not disclosing a fault and CSG is wrong for authenticating a card that clearly did not match the auction photos. CSG takes most of the blame here.

The seller also is selling a 66 Mantle and screwed up uploading the picture. Weirdly they relisted it a several times before it sold and no one must have sent the seller a message letting them know of the mistake.

[Snowman]

Originally Posted by bnorth

LOL, that is hilarious. I am sure I have done similar. I just wouldn't tell everyone or try to return something that was 100% my own fault.

100% my fault? lol. OK, if you say so.