USPS lost my card submission to SGC and denied my insurance claim

[C-mack]

How worried should I be?

My package made it to Boca Raton June 27th and was " lost " on the 28th in the building. After talking with everyone I could I was told to file a claim July 18th ,which I did... yesterday my claim was denied for the 5k ( the amount I bought)..i filed a appeal but how worried should i be that might be out my cards and money?

[Peter_Spaeth]

Why was it denied?

[x2drich2000]

What was the reason they gave for the denial?

[chriskim]

You might want to post what u submitted so we can all keep an eye out for u.

[C-mack]

They said they needed more proof of value ...I gave them pics of the cards in PSA holders ( was crossing them over) and VCP screen shots...

[Peter_Spaeth]

Originally Posted by C-mack

They said they needed more proof of value ...I gave them pics of the cards in PSA holders ( was crossing them over) and VCP screen shots...

Why not submit records of your purchases? That's what they probably need.

[packs]

I'll never understand their stance on this crap. If they have questions about value, they should be asked at the time the insurance is purchased, not when there's a problem after the fact.

[Peter_Spaeth]

Originally Posted by packs

I'll never understand their stance on this crap. If they have questions about value, they should be asked at the time the insurance is purchased, not when there's a problem after the fact.

Not practical. Are you going to bring in your documentation to the post office every time you mail something, or have a review process every time you fill out a mail form online?

[C-mack]

Originally Posted by Peter_Spaeth

Why not submit records of your purchases? That's what they probably need.

I did that this go around but didnt think it was necessary since they sold me insurance without me proving any of that amount and they were the ones who lost it

[jhs5120]

It’s absurd that USPS will sell you any amount of insurance, but only pays out on the purchase price. Send them receipts of the purchase price and hopefully they process. Good luck!

[frankbmd]

When shipping some old German china (older than most prewar baseball cards) I inquired about purchasing USPS insurance and about heaven forbid how to value the amount of insurance needed.

I was told at the post office that if I needed to file a claim for loss or breakage that an expert third party appraisal would be necessary to settle the claim. I was in northern Wisconsin at the time in a rural area that was not teeming with antique German china experts. Nor did I have any purchase record for the china which was my mother's and she had been dead for at least 5 years. Getting an appraisal in Chicago or Minneapolis was not a viable option so I shipped the well packed china and sent it without insurance in three separate lots. Once the first lot arrived safely, I shipped the second and then the third when the second arrived. This incident reinforced my opinions about the value of USPS insurance. It seems to be more of a feel good product for the sender, but watch out if there is a problem.

In your case the documentation on the cards in the PSA holders with your records of purchase prices, one would think, should suffice.

I wonder, if in light of the current scandal involving PSA, whether USPS no longer considers PSA a valid source to render a an expert third party appraisal.

Rick (buymycards on the forum), a retired postmaster, usually chimes in on this type of thread, but if I were you, I would reach out to him via PM on how to proceed at this point.

Good luck.

[steve B]

Originally Posted by Peter_Spaeth

Why not submit records of your purchases? That's what they probably need.

That's not practical either.

Most of the cards I've sent in for grading were bought in the 1980's, and the more recent ones were either bargains, or given to me for having done some work.

So if they lost this one


I'd only get the $3 I probably spent on it and then only if I saved a receipt from 1983?

That's nonsense!

Graded cards have been around long enough that it's probably common for someone to have bought a card 10 years ago, and prices haven't stayed the same.

[BabyRuth]

I had a similar experience mailing to Boca. My package was listed as undeliverable even though SGC was a block from the Post Office. The Post Office said they were unable to find the package. I contacted SGC, and they found it at their facility after I gave them the tracking number. I think that too much sun in the Boca area is having a frying effect on people's brains.
Jim

[RedsFan1941]

Originally Posted by steve B

That's not practical either.

Most of the cards I've sent in for grading were bought in the 1980's, and the more recent ones were either bargains, or given to me for having done some work.

So if they lost this one


I'd only get the $3 I probably spent on it and then only if I saved a receipt from 1983?

That's nonsense!

Graded cards have been around long enough that it's probably common for someone to have bought a card 10 years ago, and prices haven't stayed the same.

exactly what I was thinking

[insidethewrapper]

Registered Mail costs more, but it helps you sleep better.