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  #1  
Old 01-24-2023, 05:27 PM
quitcrab quitcrab is offline
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Default eBay help needed

I sold something on eBay about 2 weeks ago.After the auction eBay notified me the buyer paiid and I was told to ship the item.I shipped the item , but eBay hasnít released the funds to my bank account.
I havenít sold anything in years on eBay.
What do I need to do to get the funds transferred. I tried texting eBay but I get a computer response. Not that much help
Thanks Scott
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  #2  
Old 01-24-2023, 06:16 PM
CardPadre CardPadre is offline
Will.i.am St@dy
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Did it have to go through the Authenticity Guarantee? I just sold a card that had to go to the authenticator and it said they will hold funds until it passesÖeven though on other sales I always get funds released right after I ship.
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  #3  
Old 01-24-2023, 06:25 PM
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bnorth bnorth is offline
Ben North
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Location: South Dakota
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Quote:
Originally Posted by quitcrab View Post
I sold something on eBay about 2 weeks ago.After the auction eBay notified me the buyer paiid and I was told to ship the item.I shipped the item , but eBay hasnít released the funds to my bank account.
I havenít sold anything in years on eBay.
What do I need to do to get the funds transferred. I tried texting eBay but I get a computer response. Not that much help
Thanks Scott
Did the seller leave feedback? Years ago I sold some concert tickets after not selling anything for a few years and they held the money. I can't remember for how long the hold could have been for but eBay told me as soon as the buyer left feedback they would release the funds before their hold period ended.
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  #4  
Old 01-24-2023, 11:45 PM
babraham babraham is offline
Brian
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Quote:
Originally Posted by quitcrab View Post
I sold something on eBay about 2 weeks ago.After the auction eBay notified me the buyer paiid and I was told to ship the item.I shipped the item , but eBay hasnít released the funds to my bank account.
I havenít sold anything in years on eBay.
What do I need to do to get the funds transferred. I tried texting eBay but I get a computer response. Not that much help
Thanks Scott
eBay now doesn't release the funds until after the buyer receives the item or until after the card gets authenticated (depending on how much the card sold for).
If you go to your Payments tab in your seller page, it'll show how much funds are coming your way and the approximate date that the funds will be released to your account.

I sold a couple Mantle cards on ebay on Jan 17th, shipped them out to the authentication address the next day. They just got authenticated yesterday and said that the funds would be released and accessible in my account in 1-3 days.
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  #5  
Old 01-25-2023, 06:07 AM
bnorth's Avatar
bnorth bnorth is offline
Ben North
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Quote:
Originally Posted by babraham View Post
eBay now doesn't release the funds until after the buyer receives the item or until after the card gets authenticated (depending on how much the card sold for).
If you go to your Payments tab in your seller page, it'll show how much funds are coming your way and the approximate date that the funds will be released to your account.

I sold a couple Mantle cards on ebay on Jan 17th, shipped them out to the authentication address the next day. They just got authenticated yesterday and said that the funds would be released and accessible in my account in 1-3 days.
That is weird. I have sold a few things lately and never had to wait for the buyer to receive it before eBay put the money in my account.

I recently sold my first item that had to get authenticated. I did receive payment the day after it passed authentication. I didn't know if they held it till it passed or if it was just the timing with the payout schedule I chose.

EDIT: I looked and my payment option is set to "daily". I also received a payment today for an item that is still in route with expected delivery tomorrow.

Last edited by bnorth; 01-25-2023 at 06:15 AM.
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  #6  
Old 01-25-2023, 04:30 AM
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Jim65 Jim65 is offline
Jam.es Braci.liano
 
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Location: New Jersey
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Quote:
Originally Posted by quitcrab View Post
I sold something on eBay about 2 weeks ago.After the auction eBay notified me the buyer paiid and I was told to ship the item.I shipped the item , but eBay hasnít released the funds to my bank account.
I havenít sold anything in years on eBay.
What do I need to do to get the funds transferred. I tried texting eBay but I get a computer response. Not that much help
Thanks Scott
Need more details. Did it have to go to Authentication? Did you enter the tracking number on EBay?
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  #7  
Old 01-25-2023, 06:10 AM
quitcrab quitcrab is offline
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It wasnít a baseball card it was a record album. This is where I may have screwed myself. I just took it yo the post office and mailed it regular mail.
Do you think I should contact the buyer and ask him to leave me feedback or will this open a whole can of worms and he will tell me it never arrived ?
Thanks Scott

I canít find on eBay where buyers leave feedback for me
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  #8  
Old 01-25-2023, 06:41 AM
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bnorth bnorth is offline
Ben North
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Location: South Dakota
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Quote:
Originally Posted by quitcrab View Post
It wasnít a baseball card it was a record album. This is where I may have screwed myself. I just took it yo the post office and mailed it regular mail.
Do you think I should contact the buyer and ask him to leave me feedback or will this open a whole can of worms and he will tell me it never arrived ?
Thanks Scott

I canít find on eBay where buyers leave feedback for me
So you got no tracking number at all? The number beside your user name is your feedback. Click on it and it should take you to your feedback. Then you can see if they left it yet.

Have you set up your account to receive payments and what setting did you chose? They have options from daily to monthly.
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  #9  
Old 01-25-2023, 07:43 AM
quitcrab quitcrab is offline
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I will check if the buyer left feedback. I have a tracking number but I didnít make the seller sign for the package. I have the payment set up to go to my bank account but I was unaware of the options.
Thanks for your help. I will check feedback now!
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  #10  
Old 01-25-2023, 06:35 PM
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Jim65 Jim65 is offline
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Did you enter the tracking info to EBay? Sometimes they hold funds until package shows as delivered.
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