PSA asked me not to talk about this! - Video

[parkplace33]

Incredible sad video about a recent PSA submission and a missing card:

https://www.youtube.com/watch?v=JEL7mQLrzfI

Here is your money, but you have to sign a NDA. I know I shouldn't be surprised, but I am.

Anyone ever deal with this while submitting a card?

[bobbyw8469]

Yes. And I rather not elaborate on anything.

[x2drich2000]

I saw that video this morning as well and the first thing that popped in my head is nothing has changed since PSA lost a board member's T206 Magie years ago.

[jimq16415]

I had a problem with a submission, never mentioned a NDA. PSA just sent me a check, no questions no problems.

[FrankWakefield]

But it isn't "here's your money"... They wanna hold that money and give you credit for future service. A service that you're less likely to appreciate after having gone through that. You'd be a hostage customer.

They should have just given you money back for the lost card, with an apology. And, they should have sent you a prepaid shipping package for returning whatever it was that you shouldn't have received.

[bobbyw8469]

Originally Posted by FrankWakefield

But it isn't "here's your money"... They wanna hold that money and give you credit for future service. A service that you're less likely to appreciate after having gone through that. You'd be a hostage customer.

They should have just given you money back for the lost card, with an apology. And, they should have sent you a prepaid shipping package for returning whatever it was that you shouldn't have received.

Sounds like he got money AND vouchers. All I got was money. I can assure you, they did NOT only give him vouchers.

[Johnny630]

I'm sure they will send his orignial card back.

[steve B]

Originally Posted by Johnny630

I'm sure they will send his orignial card back.

Suuure they will.... My guess is it went to whoever submitted the card he got by mistake, and they can't fix it because the other guy already sold it.

[Rhotchkiss]

Thanks for posting the video.

Because of social media and chat boards (like Net54), customers have a lot more power and ability affect change, for good and bad; this case, its for good, but that is not always the case.

I think its important that us collectors advise each other of both the good and bad things we encounter in the hobby. So, again, thanks for posting

[Snowman]

I'm pretty confident that you can be made whole without having to sign an NDA, but I would assume it will cost you the ability to submit cards to them in the future.

[nwobhm]

Originally Posted by parkplace33

Incredible sad video about a recent PSA submission and a missing card:

https://www.youtube.com/watch?v=JEL7mQLrzfI

Here is your money, but you have to sign a NDA. I know I shouldn't be surprised, but I am.

Anyone ever deal with this while submitting a card?

Now that your video is done and posted can’t you sign the agreement? The video was previous to the agreement so it doesn’t apply….. correct?

[parkplace33]

Originally Posted by nwobhm

Now that your video is done and posted can’t you sign the agreement? The video was previous to the agreement so it doesn’t apply….. correct?

This is not my video and not my card.

This is why I stay away and don't trust grading companies along with the carriers because of this I will keep my cards raw and not take that chance of being damaged or lost by both Its not worth the money.

[parkplace33]

My number 1 question still is what happened to this man’s card? Will he ever know?

[bobbyw8469]

Originally Posted by parkplace33

My number 1 question still is what happened to this man’s card? Will he ever know?

I have two guesses but I rather not get into it.