Paypal Family and Friends Payment Problem Anyone else??

[whiteymet]

HI All:

Wondering if anyone else has had this situation.

I received payment via paypal family and friends for a non ebay transaction.

I have tracking and insurance on the package which has not yet been delivered. It was scheduled to be delivered last Monday the 28th. It is in USPS limbo hell!

Now the recipient has filed a claim with paypal who has put a hold on my account for the amount of the transaction. Paypal is asking me for tracking info.

I can't believe the guy would do this after a week. But at any rate, if the item does not show up what happens? I know I can file with the P.O., but what about paypal? Anyone else have this happen to them?

How does family and friends figure into this? I have heard there is less "protection" for buyers using this but what about sellers?

Any info would be appreciated.

Thanks!

Fred

[Brian Van Horn]

Fred,

I use PayPal regularly, but have never had this problem. I wish you the best.

[MyGuyTy]

Originally Posted by Brian Van Horn

Fred,

I use PayPal regularly, but have never had this problem. I wish you the best.

Same here, have used both F&F and regular PP and have never had any issues like this. I'm actually surprised Paypal got involved on a F&F payment for "goods". I know they frown upon people trying to skate around fees by using F&F to pay for transactions on sales of goods. I would think they would have told the buyer, "no fees paid with protected invoice, not our problem". Hopefully the package arrives soon and all of it gets sorted out.

[christopher.herman]

Originally Posted by MyGuyTy

Same here, have used both F&F and regular PP and have never had any issues like this. I'm actually surprised Paypal got involved on a F&F payment for "goods". I know they frown upon people trying to skate around fees by using F&F to pay for transactions on sales of goods. I would think they would have told the buyer, "no fees paid with protected invoice, not our problem". Hopefully the package arrives soon and all of it gets sorted out.

I don't think the buyer has any recourse here, however, PayPal may ultimately (and likely) cut off your ability to send and receive funds via Family & Friends now that the aforementioned (impatient and reactionary) buyer confirmed to them that you used the no fee method for a transaction of goods.

This happened to me when a buyer mentioned the sale of cards in the memo section of PayPal.

Good luck.

[Exhibitman]

There is no Paypal seller protection for a transaction that is characterized as a non-commercial transfer, nor should there be. Here's an idea that I follow: don't use the non-commercial settings on Paypal to cheat the company out of its fees. I do not sell items with gift payment nor will I buy with them that way [I add 3% to the price if the seller wants gift]. Setting aside the ethics of your actions--at the root of it all, you lied to Paypal about the transaction in order to scam them out of the transfer fees--if something goes wrong, you have no recourse because you misrepresented the transaction as a non-commercial one.

[hshrimps]

Both Paypal and eBay protect the buyers side way more than the sellers side. You will most likely take a double hit on this one (not getting paid and lost whatever u shipped it out)

[vintagetoppsguy]

Originally Posted by christopher.herman

PayPal may ultimately (and likely) cut off your ability to send and receive funds via Family & Friends now that the aforementioned (impatient and reactionary) buyer confirmed to them that you used the no fee method for a transaction of goods.

While your statement is correct, it was the OP that confirmed to PayPal that he used the no fee method for a transaction of goods (by providing the tracking number).

If the OP requested PayPaf F&F, they may indeed cut him off from using that again. However, if the purchaser took it upon themselves to send PayPal F&F, then I don't see how the OP can be held accountable. I've had that happen quite often here on the B/S/T where I'll sell a card for a particular amount and then the buyer send PayPal F&F w/o me even requesting such (although I do sometime request such).

Also, as others have stated, I was unaware you could even open a dispute with PayPal F&F.

[thecatspajamas]

When sending money in that fashion, the sender has the option of eating the fees so that they are essentially sending 103% of whatever the amount is and the recipient gets 100% of the amount specified for the transaction. On the receivers end, this may look like a "Friends and Family" transaction (in that no fees appear to have been taken out), but it's not quite the same, and may still afford the sender some measure of protection. That sounds to me like what's going on here, but as a frequent user of Paypal, I would be interested to hear clarification from the OP as to exactly what the situation is.

I was not aware a buyer could file a claim on money sent as gift f/f. I assumed that was where the risk came in.

[ezez420]

Was the package sent registered mail? If so it can take up to two weeks to deliver. For security reasons the package will be in limbo on usps site. Not sure if mentioned.


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[I Only Smoke 4 the Cards]

That buyer sounds like a jerk.


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[HRBAKER]

He filed a claim after just one week?
That's pretty harsh for a friend or family member to do.

[I Only Smoke 4 the Cards]

Originally Posted by HRBAKER

He filed a claim after just one week?

That's pretty harsh for a friend or family member to do.

I had to suppress the laughter on that one.


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