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#1
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Jason Duncan
I recently received my first 3 of many negs I am sure after almost 8 years on ebay as a seller of vintage cards. I know I warranted some negative response from Scott for the poor packaging (which I immediately took care of and only a few packages got sent like that). This is really going too far by abusing ebay's new "screw the seller" system. This ***wipe has decided to neg me on 3 graded cards that were sent in oversized mailer for shipping charges. These charges again were CLEARLY stated in the description $5 for the first graded card and $2 per additional card. I dont think this was a huge markup for shipping. Yes, it is more than what it actually cost, but I just wanted covered. I would consider dropping shipping to help, but with this new system I do not think it will matter. i have been selling for 8 years like this and shoelessjim has purchased many items with no problems or complaints before. Clearly a plan to sabatogue perfect feedback. I am sure you will be seeing my items in an auction house soon for I am about done with feebay and their irresponsible way of managing their site. I truly enjoyed this hobby for the good people and history of the game, but seems like there are too many morons like this out there that like to ruin a good thing. I would recommend blocking this bidder. THis really blindsighted me out of nowhere. |
#2
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Eric
Jason... |
#3
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Jeremy
Jason - Out of curiosity, I checked the items you referred to and I could not find anything other than $6 insured on each of the 3 items in question. What am I missing here? This dispute is between you two gentlemen, but I must say, I am not understanding your post after looking at the 3 items on ebay...(Item number: 350048489845) - Regards,J |
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Dave F
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#5
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Mark Lutz
We might be entering an era when buyers leave negative or neutral feedback for shipping charges that exceed the actual cost of shipping. |
#6
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Rhys
I know it personally does not affect me since I live less than 1 mile from my post office, but it would not surprise me to see people start to hike up their shipping to cover the gas to the Post Office. My truck gets about 15 mph so if I lived out in the country a bit more it "could" cost someone $10 soon just to make the trip. So a $3- $4 charge for $2 worth of shipping or something like that should get anyone upset in my opinion. |
#7
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Tim Newcomb
I was recently in the same position as Jim with Jason's shipping charges. I bought 15 graded M101-5s from vintageinvestments for $219. The shipping charge was $33. I thought that was excessive, given that the box had less than $10 of postage on it. I bring this up not just to bitch, but to indicate to Jason that he might want to rethink his shipping policy, as no buyer is going to be thrilled with it. |
#8
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: James Gallo
I have done numerous deals with Jason and I have never had a problem at all. |
#9
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Matt
Jeremy above posted a link to one of the auction listings in question. That listing makes no mention of any combined shipping discount. In the other locked thread, Jim mentioned he has some emails from Jason. I'm guessing the issue here arises from the discussion in those emails regarding combined shipping charges that we aren't privy to. |
#10
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Steve
For 8.95 a person can mail pounds of cards. |
#11
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: brian p
Like Tim I also won multiple m101-5 cards (if I remember correctly 11), and was charged a total of $25.00 for shipping, which was actually around $8.00. As Tim notes, I knew going into it what the combined shipping charges would be, as it was listed in the auction description. I did make mention in my payment that (this seller) should reconsider his shipping policies, as it would discourage me (and potentially other bidders) from bidding on his auctions in the future. In my case I was the underbidder on another 15-20 lots that would have gone for $3 to $7 cheaper if I hadn't bid. So to me it is not good business policy to turn away more bidding action just to rake in some additional unjustifiable shipping charges. I definitely would seriously consider against making multiple bids again from such a seller. |
#12
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: boxingcardman
I buy and I sell. Until now, I would never leave bad feedback even when I paid $3-$4 for a $0.52 stamp on a plain envelope because of the retaliatory feedback issue. |
#13
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: David Goff
Someone please correct me on this if I am wrong... |
#14
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: leon
There are 54200 lawyers on the board but to me fraud means deception......if the shipping cost is on the listing then, to me, it's not deceptive.....gouging maybe, but not fraud....but I am sure I will be corrected quickly ..... |
#15
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Steve
These charges again were CLEARLY stated in the description $5 for the first graded card and $2 per additional card. I dont think this was a huge markup for shipping. |
#16
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: leon
This is a seperate issue.....so there are 2 being talked about. |
#17
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: David Goff
Leon |
#18
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: James Gallo
Not sure you are all up on the new USPS rates. I go to the PO almost every day. |
#19
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Scott Mt. Joy
Well I was the first to post my issues but from looking at all the post and emails I have recieved I am not the only one who has had trouble. |
#20
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: davidcycleback
Assorted notes: |
#21
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: boxingcardman
It is an issue of common sense and business acumen. If you know that you are getting a break from a buyer of multiple lots, it is common sense and good business sense to pass some of that on to the buyer, even if you don't have to, so you generate good will. Buyers might not recall a favor like that but they definitely will remember feeling gouged if you go the other way. Like last year, when I had some work done at my home that wasn't satisfactory. I made it my mission to tell ten people that the business in question was crappy and had done me wrong. Since my contacts were people looking for work of the sort I had at my house, I know I cost that business ten times what they would have lost making good with me and having me refer them instead. Same idea here. How many people on this board now won't even look at this seller's stuff, all over a few bucks in shipping and some attitude? |
#22
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Tim Newcomb
I wanted these cards so I bid and I paid. And I still wouldn't leave a neg as long as the auction stated the charges. |
#23
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: PC
Leaving negatives solely for clearly stated shipping charges is outrageous. The $6 charge is clearly stated in Jason's auction, and it sounds like Jason gave a discount on the other auction wins. If you don't like a seller's shipping charges, then don't bid, or bid less. |
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Tom Boblitt
if it is only stated as SHIPPING and it's more than what's put on the package, TECHNICALLY speaking I think it can be considered fraud. It's nothing that anyone would REALLY do anything about though. If it is correctly stated as SHIPPING & HANDLING, then it's pretty much open season. The 'HANDLING' part is wide open for variances like what someone stated back upstream...........Mastro has overhead from employees for packing/shipping, warehouse or office space, etc, so a higher cost for handling than what your average weekend warrior type ebay'er might have. The costs seem steep to me given what it ACTUALLY cost the guy to ship it though. But if it's clear in the email, then not much to gripe about. I like the $6.00 per auction for shipping but will combine costs and then after the auction it's like $6.00 for first and $5.00 for each after that. I've been zinged with a couple of those. |
#25
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Rich Klein
Scott Gaynor published an amazingly detailed and honest post about why shipping costs are so high for so many sellers. I don't want to search for that post -- but it explained for professional dealers quite clearly why the shipping costs which seem outreagous are not as bad as they seem. |
#26
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Bob C
When I sell on EBay, I charge a flat fee of $5.00 for S&H regardless of final value of item won. In addition I add the ACTUAL COST of USPS postal insurance based upon final value of item won. If the same buyer wins additional auctions the S&H fee does not increase; it remains $5.00 – no multiple “hits” for multiple wins. I clearly state this in my auction instructions. |
#27
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Al C.risafulli
About two or three months ago, I decided it's just not worth it. Unless its an oversized card like a cabinet or something, I now eat the shipping costs on any card I sell. For a couple of bucks it's just too much of a headache for me to worry about whether buyers are happy with my shipping fees. |
#28
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: davidcycleback
Since eBay buyers don't think seller's handling is worth anything, I just leave the box in my alley and hope it finds its way to the Post Office. The boxes are usually gone by early morning, so it appears the boxes know how to handle themselves. |
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Jason Duncan
As I had earlier posted, I recently hired help in dealing with my eBay items. I simply told the help to send the stuff and gave him a guide on shipping. He tallied every item on multiple items won. I have just recently since Scott's situation dealt with it, and in the future I have made the change. |
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Steve
Why all the name calling? It makes you look very bad. |
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Todd Schultz
there is no helping those who refuse to learn. |
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Jason Duncan
Again the same two trolls who like to cause trouble. You should be banished to the CU forums forever! Where are you Leon? |
#33
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Steve
2 trolls? who is the other? |
#34
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Tim Newcomb
Thanks for the offer of some refunded shipping. No worries-- that transaction is done. If the situation arises again, I'll communicate with you before paying about the possibility of a break on S/H for multiples. In this case I figured it into my bids. And I would never have dreamt of negging you since it was all clear from the outset. I chimed in here just to give some context for what was being said about your shipping charges, which did add up-- So I reported the facts of my experience without embellishment. So, no harm or foul on either side, as far as I'm concerned-- |
#35
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: leon
As I have stated many times my definition, concerning this board, of a troll is an anonymous person that is causing trouble. I don't see that happening here.....As long as shipping/handling charges are stated there there should be no griping about them after the fact, imo. Don't bid if you don't like it... |
#36
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Chuck Tapia
It has happened to everyone at E-bay if you trade there enough. For me, the irritation doesn't really arise when I'm over charged for shipping. I think the irritation stems from paying too much and then not getting a decent packaging job in return. In the rare instances that I have over paid for shipping, the bidding isn't nearly as strong no matter how nice the item and then when it comes in the mail, the expectation that the item isn't damaged in transit is higher. |
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Jason
Chuck- |
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Tom Nieves
The new ebay feedback system is designed to, as Mr. Chao would say, separate the wheat from the chaff. And, as we're already starting to see, it's working. |
#39
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Jason
Actually Tom, |
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Tom Hufford
A few years ago, I regularly dealt with an ebay seller who listed autographed cards in groups of 10. And in every auction listing he gave the postage charge as $3. I'd usually win lots for $6-10 each, I'd pay the listed postage charge, and the cards would arrive in an envelop with a single first class stamp on it. That was OK if it was a single lot, I understand about taking time to package it up, etc. But a couple of times I won 5 or more lots at a time, asked the seller if he could combine postage, and he said "No, postage is $3 per lot." So, I paid $15+ postage, and would get the cards in an envelope with less than $1 postage on it. After doing that a few times, and the seller still refusing to combine postage, I simply said "OK, if I'm paying separate postage fees, then send separate packages." I paid for one lot at a time, via Paypal, and didn't send the payment for the second lot until I'd received the first, etc. After a while, the seller agreed with me that perhaps he SHOULD combine postage. I think he probably had some problems with some other customers, too, though, since he finally told me "This just isn't worth it, I'm not making as much as I used to" and I rarely see him listing anything for auction anymore. |
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: davidcycleback
I agree with Chuck T. Most buyers don't complain about a bit of an overcharge as long as the item is packaged well and delivered in a timely manner. If the seller charges $5 shipping to nicely package a watch in a $3.50 USPO box, very few buyers will complain. It's when the seller charges $15 to ship the watch unprotected in a letter envelope that they will complain. |
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Steve
Sellers that do the right things need not worry about buyers leaving negs. |
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Frank B
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#44
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: dan mckee
I am going to agree with Steve on this one. A bunch of graded cards and heavy should go priority or as Adam stated, flat rate priority. In this case when it exceeds a certain weight, then yes, the boxes are free. THEY ARE NOT FREE when you are shipping something less than 2lbs. Your customers are getting clobbered. I offer both 1st class and priority mail so it is the buyers choice as insurance should be as well at their risk.
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Steve
THEY ARE NOT FREE when you are shipping something less than 2lbs. |
#46
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: dan mckee
Steve reference my answer to this in another thread to you. You are paying $4.60 to ship something that you could ship in a bubble mailer for $1.37 or a box 1st class for $1.90. PRIORITY BOXES ARE NOT FREE your customers are paying for them. It is really very logical math here Steve. You think the boxes are free as you are not paying for them but your customer now has to pay you $4.60+ for something that they should only be paying $1.37+ for. Not free at all. take care, Dan.
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#47
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Steve
Now I understand Dan, but some customers prefer shipment that way. |
#48
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: dan mckee
Yes Steve it can get there faster but rarely does. Please test this if you haven't though that may get expensive now, as I did a several package test all over the country. Yes bubbles go through a machine but 1st class boxes do not, they are handled exactly as the priority boxes. I an sending out a $700 card on Tuesday, my buyer had the option of 1st class or priority and he chose 1st class. He gets it well packed and in a nice sturdy box. He saved about $2.50 on shipping and will receive the exact same service as a priority box. Yes the weight really matters, most of what I said only pertains to light items. As you stated and I FULLY agree, anything heavier and priority is a no brainer. As such in Tim's case which I think you were referring to, I am completely with you there Steve, ship those multiple slabs priority because of weight. A nice high end card is just as safe ain a brown box as it is in a red,white and blue one. I offer both 1st class and priority at different costs. Quite honestly if I am bidding on just 1 card I will ask if the seller will ship 1st class if only priority is lisetd. If he refuses, I usually don't bid as light items shipped priority is gouging. Take care Steve, Dan. |
#49
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: Jason
Like I have stated many times before, my fees were not intended to gouge anyone. If someone purchased 33 items in Tim's case then my helper just did the math and add them up and send the invoice. I ususally cap shipping at $10 no matter what. All of the thousands that have purchased before MArch from me know this. I am very reasonable to work with. I even offered Tim a complete refund in which he denied so I TRY to make people happy. These recent negs are coming from completely unreasonable parties. The latest one even makes no sense. I hope they are sellers too.......what goes around seems to come around. I have always been ready and willing to offer refunds on anything I sell. THere really should be no grounds for negs here. I will be disputing all with eBay but I will not hold my breath. The days of the 100% seller are coming to an end, no matter who you are. |
#50
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SHOELESSJIM & Vintage Investment ebay situation
Posted By: dan mckee
I agree Jason, disputing with ebay is probably a waste of time. Now you said you offered Tim a full refund?? If you cap shipping out at $10 usually, why not just send Tim $23 since he was very happy with the cards? Dan. |
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