Anyone else have trouble with Clean Sweep Auctions?

[uyu906]

I had what I thought was a minor question/issue with one of their latest auctions that ended 2 weeks ago. I have sent them 4-5 emails and called them twice. The emails have been completely ignored. I talked to a woman who answers the phone at Clean Sweeps, she seems very nice by the way, but has told me I need to speak to the boss who is always too busy to speak to me when I call. I asked her to have him call me back, and gave her my phone number, but no call back. She also told me she has forwarded my emails to her boss.

What do you have to do to get someone with decision making power to respond to a question at Clean Sweep?

Thanks,
Rich Saylor