Undelivered Card - Just out of Luck?

ChiSoxCardboard · #1 10-25-2025, 09:48 AM

I bought a card on eBay recently, not a big purchase or anything, $78 delivered after tax. Have purchased from seller at least once before, no problems. Not one of the big few sellers, but a consistent seller with a few thousand in 100% feedback. Card showed as shipped, USPS showed it as delivered, and yet it was never in my mailbox.

I've notified the seller and submitted claims to eBay and USPS. As expected, nobody is sympathetic, as all the "systems" show it was in my mailbox. I can't think where else to turn. Am I just out of luck? Thanks for any brainstorms!

Brad

rats60 · #2 10-25-2025, 09:55 AM

Did you pay with a credit card?

ChiSoxCardboard · #3 10-25-2025, 10:03 AM

Quote:

Originally Posted by rats60

Did you pay with a credit card?

Sorry, no. PayPal balance. Have not engaged PayPal yet. Was thinking they were actually the least likely to be a solution, but haven't really looked into it to be honest.

savedfrommyspokes · #4 10-25-2025, 10:19 AM

I would recommend reaching out to ebay customer service. Last time I was in the same situation, I contacted them and they provided me a courtesy refund.

With that said, if an ebay buyer were to routinely make this claim, ebay would not continue providing courtesy refunds in this situation.

Eric72 · #5 10-25-2025, 10:24 AM

Quote:

Originally Posted by savedfrommyspokes

I would recommend reaching out to ebay customer service. Last time I was in the same situation, I contacted them and they provided me a courtesy refund.

With that said, if an ebay buyer were to routinely make this claim, ebay would not continue providing courtesy refunds in this situation.

Yep...this.

I had the same thought. I'm just not as concise as Larry, nor do I type as quickly.

Peter_Spaeth · #6 10-25-2025, 10:27 AM

Call the post office. Scan may have GPS information.

Eric72 · #7 10-25-2025, 10:22 AM

The following is just my opinion:

If tracking shows your item as delivered, the seller should be off the hook. Sadly, there are people who steal from people's mailbox. There are also delivery drivers who don't deliver and/or scan items properly. Neither of these scenarios are the fault of the seller; the theft or incompetence shouldn't be their responsibility.

If it were me, I'd contact eBay. It's possible they might refund/reimburse you out of their pocket. Be advised, though, they're likely to make a note of this. One item for $78...sure. Repeatedly claiming an item didn't arrive...eventually that won't work. I'm not saying you'd abuse the system; however, there are people who do.

Another option is to ask your local Postmaster to look into this. You can also ask the person who typically delivers your mail. If the item is sitting at the Post Office (or in a delivery vehicle, etc.) at the time you ask, your inquiry might be enough of a catalyst to get it delivered to you.

One last option is to ask your next door neighbors. Every so often, I get my neighbors' mail. It happens.

I hope you and your card get together soon.

chalupacollects · #8 11-03-2025, 08:01 AM

You should go speak to postmaster for gps data or picture of delivery house. They can do that but you might have to be persistent�

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