USPS Priority Mail Express Delay – Seeking Advice

[chalupacollects]

Also call local postal inspector, don’t rely on local postmaster…next time ship registered mail. Slow but safe. Nice card!


Sent from my iPhone using Tapatalk

[Directly]

The USPS insurance Process experience for me has been a headache too. There maybe a TIME LIMIT to make a claim, better check before it lapse.. I would file a insurance claim as soon as the system allows--

[sb1]

The Postmaster or even a window clerk can pull up a detailed tracking of the item. The details will show you where the item is and even what bin it is in.

I had an Express take 7 days, but not this long. I would think it will still get there as is does not show "delivered" or some other type of finality.

[BillyCoxDodgers3B]

First of all, is there any point to filing a claim? Please correct me if I am wrong, but doesn't Priority Mail only allow for some pittance as a maximum insurance claim?

I hope that people will use this as a lesson to stick to Registered for high value USPS shipments. You can insure the shipments for full value.

[BillyCoxDodgers3B]

Originally Posted by sb1

The Postmaster or even a window clerk can pull up a detailed tracking of the item. The details will show you where the item is and even what bin it is in.

This much detail is afforded for Priority shipments? I know that they can do that with Registered, but had never heard that for Priority. Wonderful if so.

[bandrus1]

I would not fine insurance claim yet, let the missing search process happen. I believe it will be found

[Directly]

Priority Mail Express® --per USPS website

Can file a insurance claim after 7 days, lapse time to file is 60 days

You have time for the card to show up, you might speak with your postmaster for suggestions.

[sonnyu2]

Sorry that you are experiencing that.

USPS has been having lots of issues lately - consistent delays, lack of tracking, and mis-routed shipments. So, don't lose hope as the package may still show back up.

You are doing the correct steps by filing the missing mail search and having your postmaster look into it. But some postmasters are more astute than others when handling situations like this - hopefully yours actually follows through with "investigating" the issue.

If you don't get responses from the mail search or postmaster by the end of the week - I'd file the insurance claim as that will open another level of investigating where the package may be.

[toledo_mudhen]

FWIW - I have bought and sold lots of cards using USPS for 30+ years now and have never had one come up as permanently "Lost in the Mail".

Have had "delays" many times but not a complete - "We dont know where it is" scenario.

I'm betting they manage to get you squared away.

[Zach Wheat]

Originally Posted by sb1

The Postmaster or even a window clerk can pull up a detailed tracking of the item. The details will show you where the item is and even what bin it is in.

I had an Express take 7 days, but not this long. I would think it will still get there as is does not show "delivered" or some other type of finality.

I've had similar experiences as Scot. Have not had one go completely missing yet

[7nohitter]

Also just in my recent experiences (these past two weeks) each time I track an item that big read header "Due to severe weather across the nation, expect delays" appears. Not sure if this is a factor in your case.

Really hope it all works out for you.