Goldin Auctions Down?

[HOF Auto Rookies]

Paused til tomorrow

[bounce]

Originally Posted by HOF Auto Rookies

Paused til tomorrow

at least until tomorrow...

[HOF Auto Rookies]

Originally Posted by bounce

at least until tomorrow...

Shoot, you are correct

[CMIZ5290]

Can you say Bullshit??

[tazdmb]

Per Goldin E-mail:

Will keep this message short and more details to follow.

The auction has been paused in extended bidding. It will NOT close tonight as the problem cannot be fixed tonight.

It will remain paused until we speak to the sever company in the morning and get a timetable to switch onto cloud servers.

As soon as we have this information we will give everyone ample notice of when extending bidding will begin, we hope it is within the next couple of days or sooner.

When the auction resumes, it will be in extended bidding with 25 minutes left on the clock. You will receive at least 24 hours notice prior to bid commencement

Extended bidding rules will be in effect.

We are sorry for this horrible inconvenience however for the sake of all of our bidders and consignors we cannot allow an auction to close when users cannot use the system.

Please note we will never be using a server based auction again so this will be impossible to occur in future auctions

[Goldin Auctions]

This email is going out from to all those who bid or consigned in the auction.

Hello to everyone who placed a bid or consigned in our spring auction.

The auction has been paused during extended bidding. Due to an unprecedented number of bidders the server failed. The auction will NOT close tonight as the problem cannot be fixed tonight. As such, you will be not be able to bid tonight. Do not worry, you are not locked out and it is not your system.

The auction will remain paused until we speak to the server company in the morning and get a timetable to switch onto a server system that can handle the volume we generate.

As you know we encountered the problem last night and were hopeful we would be able to resume the auction today, but obviously we were not able to do so and sincerely apologize.
As soon as we have this information, we will give everyone ample notice of when extending bidding will begin. We are hopeful that this will occur within the next couple of days.
When the auction resumes, it will be in extended bidding with 25 minutes left on the clock. You will receive at least 24 hours’ notice prior to bidding commencement and extended bidding rules will still be in effect.

I have been a collector and card/memorabilia dealer for 40+ years. I know how serious we all take our collections and how passionate we all are about these auctions. At Goldin, like you, we believe our auction are ‘events’ more than they are simply auctions.

We are again sorry for this horrible inconvenience however for the sake of all our bidders and consignors we cannot allow an auction to close when users cannot use the system. The system became unusable at approximately 6pm EST. at which point I received many panicked emails, calls and texts from bidders who were worried about losing out on their key item because the system would not take their bids.

This “pause”, and fix is the only way to keep the integrity of the auction.

My commitment to you is that this server failure will never happen again in a future auction as we will we be migrating to a different cloud server system with unlimited user capacity.

Please note that ALL ORDERS FOR THIS AUCTION WILL SHIP FREE OF CHARGE AND THE COSTS ABSORBED BY US. Applicable insurance cost will still apply.

We have built this company from a startup in 2012 to an industry leader i today, and this is a tough growing pain for all of us at Goldin Auctions. I assure you again this will be dealt with and we will be better for it as user experience at Goldin is paramount to us.
We will provide an update as soon as possible by email- stay tuned.
Thank you for your efforts, understanding and consideration, it means the world to us
Very truly yours
The Goldin Auctions Team

Ken Goldin
Chief Executive Officer
Goldin Auctions
160 E. 9th Avenue Suite A
Runnemede, NJ 08078
856-767-8550

[keithsky]

The auction has been running for a month. End it and move on.

[bigfish]

Originally Posted by keithsky

The auction has been running for a month. End it and move on.

unless Goldin is going to pull a rabbit out of a hat and he prob will....end it.