Auction Problem

[ballparks]

So, an update:

I spoke with their Customer Service Rep and the Head of the auction house wants to have a discussion next week. They are swamped with an upcoming auction and were very sincerely apologetic for the delay. The woman I chatted with was very friendly and seemingly responsive, so I will keep fingers crossed they indeed want to make it better.

I think (and realllllly hope) this will get resolved and I will update the group either way. I appreciate everyone's thoughts as to what is fair as although I have been in the hobby for the past 30+ years, I have not had something like this with an item that expensive and significant.

Cheers!

[perezfan]

Originally Posted by ballparks

So, an update:

I spoke with their Customer Service Rep and the Head of the auction house wants to have a discussion next week. They are swamped with an upcoming auction and were very sincerely apologetic for the delay. The woman I chatted with was very friendly and seemingly responsive, so I will keep fingers crossed they indeed want to make it better.

I think (and realllllly hope) this will get resolved and I will update the group either way. I appreciate everyone's thoughts as to what is fair as although I have been in the hobby for the past 30+ years, I have not had something like this with an item that expensive and significant.

Cheers!

It's good that you (and they) are keeping it cordial. It would be tough for me to contain myself, but sounds like you have better self-restraint. What's the saying about "you'll attract more flies with honey" or something to that effect?

Anyway, please do keep us posted. The way in which they respond will go a long way towards keeping our trust and faith in them as a respected auction house (despite the 1990s website and Polaroid photos!)

Thanks for the update!

[buymycards]

Update?

[ballparks]

Originally Posted by buymycards

Update?

Having a scheduled discussion with them. Will update afterwards. Hopeful!!!

[Shoeless Moe]

Originally Posted by ballparks

Having a scheduled discussion with them. Will update afterwards. Hopeful!!!

When is it scheduled for?


As in date and time, and medium

I want details dammit!!

[ballparks]

So, the update is that I had a very fair and reasonable conversation with the head of the auction house. He is going to get the ticket restored professionally and then we will determine within reason what the actual decreased 'value' is of the ticket after that. Looking at all previous sales and the lot, this is certainly the lesser of the two items to start with, but not lesser enough with the tear that I want to give it up. I would value it at $2000 of the $4848 with BP that I paid if the lot would be percentaged off? I have only seen a total of 19 of the Game 2 tickets either sell or for sale over the past 15 years and even with a restored ticket, tiny puncture and small crease, it's in the upper 25% of those.

He seemed very dedicated to making it right, and I agreed to a restoration. Regardless, this bit of history needs to be properly preserved.

Thanks to everyone for your input as I have never been in this situation before. Hopefully when all is said and done, the amount of post-restoration compensation will be easy to agree upon. If you ever see this ticket for sale, it either means that I got a replacement one (likely only if part of a bigger lot), I have gone broke (that would be awful) or I'm dead!!! My eventual goal is a 'full' set of WS tickets and that is a lifelong project. Cheers.

[ballparks]

At this point, post-covid, they offered to pay for HALF the restoration fee of $700. This seems minimal and unfair. Thoughts as to what I should do about this? I really want this to be resolved fairly and NOT have to pay another $350 to get the item I bought on auction.

Originally Posted by ballparks

So, the update is that I had a very fair and reasonable conversation with the head of the auction house. He is going to get the ticket restored professionally and then we will determine within reason what the actual decreased 'value' is of the ticket after that. Looking at all previous sales and the lot, this is certainly the lesser of the two items to start with, but not lesser enough with the tear that I want to give it up. I would value it at $2000 of the $4848 with BP that I paid if the lot would be percentaged off? I have only seen a total of 19 of the Game 2 tickets either sell or for sale over the past 15 years and even with a restored ticket, tiny puncture and small crease, it's in the upper 25% of those.

He seemed very dedicated to making it right, and I agreed to a restoration. Regardless, this bit of history needs to be properly preserved.

Thanks to everyone for your input as I have never been in this situation before. Hopefully when all is said and done, the amount of post-restoration compensation will be easy to agree upon. If you ever see this ticket for sale, it either means that I got a replacement one (likely only if part of a bigger lot), I have gone broke (that would be awful) or I'm dead!!! My eventual goal is a 'full' set of WS tickets and that is a lifelong project. Cheers.