former ebay head Gonzalez purported said psa and jsa suck according to post.

[isaac2004]

Originally Posted by JimStinson

Whatever John G. had to say in private (Good or Bad) about PSA, JSA, AA, AAA, AARP or the NAACP was his business.

As for E-Bay before and after , I'll tell you an experience I recently had and I'll leave it up to those that are smarter than I am to figure it out because it baffles me.

FIRST let me say I have been an active seller on E-Bay for almost 9 years and in those 9 years have had over 15,000 transactions and a feedback score of 100%. I've been an autograph dealer for over 30 years.

I have NEVER , NOT one time EVER had E-Bay take down an autograph because of questions regarding its authenticity. Two weeks ago I sold a $450.00 autograph that was a no-brainer signature on an album page which came out of an IN-PERSON autograph book that had sold at auction a few years ago and HAD A COA from a TPA but I did not mention it in the item description.

The buyer paid for the item I shipped it and ONE WEEK LATER E-Bay sent me an e-mail saying they had taken the item down because of questions regarding its authenticity and that I was NOT to relist it

The buyer then recieved an e-mail from e-bay telling him he did not have to follow through on the transaction, The buyer and I exchanged e-mails , he lives in another country and had not recieved it yet but he assured me that based on the image he had seen on e-bay he was certain it was genuine and I assured him that if he wanted to that at any time he could return it for a refund. I then sent him a copy of the COA from the TPA which happens to be one of E-Bays MOST trusted authentication companies.

48 hours later the buyer files a complaint with pay pal that the autograph he recieved in the mail is a PHOTOCOPY and wants a refund which he gets. I can say THIS for sure the autograph I sold and shipped was 100% and without question NOT a photo copy. But of course how would I ever prove that to pay pal especially in light of the fact that E-Bay has already told the buyer ONE WEEK after he bought it that the autograph had "issues" ?

The whole thing starts to look like a scene out of "The Gang That couldn;t shoot straight" and leaves me to wonder , Who the heck is watching the store ????

But her returned the item correct? Just checking, because I have been nearly burned with returns from other countries (had to be on the phone with paypal multiple times)

[JimStinson]

No I offered to allow him to return it as I have a liberal return policy anyway in addition to lifetime guarantee of authenticity. But he WANTS to keep the item has closed the transaction out and the "held" funds were then released.

[isaac2004]

Originally Posted by JimStinson

No I offered to allow him to return it as I have a liberal return policy anyway in addition to lifetime guarantee of authenticity. But he WANTS to keep the item has closed the transaction out and the "held" funds were then released.

Lovely... and I am guessing ebay wont help with that

[drc]

I thought the item in dispute had to be returned first. eBay usually takes the buyer's side, but normally requires the buyer to return the item before refund is given. At least that's what I thought.

[thecatspajamas]

Jim,
Congrats on seeing that situation through to the end and actually getting a favorable outcome for you and the seller both. Sometimes patience and understanding pays off. Unfortunately, that is all-too-often not the case when dealing with eBay. I think it helps that you had a buyer that was not only honest, but willing to put in a couple of extra minutes communicating with eBay (also all-too-often not the case).

[David Atkatz]

Similar thing happened to me, Jim. A while back I concurrently posted a Ruth/Gehrig ball on eBay, and on the Net54 B/S/T. The ball had a PSA certificate when I obtained it, and so I listed it as such. I received a number of emails, but the next thing I know, eBay removed the listing.

A potential buyer contacted me, and I explained the situation--the removal by eBay--but assured him I stood behind the ball and offered (of course) a full refund should he not be satisfied. As he lived in SoCal, he wanted to bring the ball to PSA to recheck the ball's--and the certificate's authenticity.

I marked the ball "sold" on the B/S/T thread, and was immediately accused of dishonesty by two of the board's prominent members for daring to sell an item that all-knowing eBay removed.