Auction House Shipping

[thekingofclout]

Originally Posted by thecatspajamas

I may be cynical after dealing with impatient eBay buyers for so long, but I think anyone demanding same-day shipping service should first have to assemble and pack a hundred or more orders in a day themselves. Keep in mind that in most cases, you're not talking about all individual slabbed cards that you can just toss in a mailer and slap a label on it and you're done. These guys typically have to deal with all different shapes and sizes of items which may be combined in any kind of unpredictable manner depending on who bid on what.

Frankly, I'm surprised by how fast they get my stuff to me as it is, especially when some of these auctions have 1000+ lots in them. My personal philosophy is "get it to me when you can, just pack it well and don't lose it." I would actually expect it to take longer to turn around if I get my payment in quickly since it's going to hit at the same time as who knows how many other buyers', as opposed to those straggling payments that come in after everybody else's stuff has already shipped out.

Without knowing for sure which auction house the OP is referring to, I would point out that most of them give an estimated shipping time from when your payment clears. If they're still within their stated timeframe, I don't think you have any room to complain since you agreed to that when you bid in the auction. You might suggest to them ways they can improve their service, but you can't expect them to tailor their business to the wishes of every individual customer. If you can't wait a couple more days for your cardboard, then don't bid with them.

As usual, Lance is absolutely spot-on.