Dave & Adam's Card World ...

[usernamealreadytaken]

I nabbed a couple of the t206 Cycles. I would have preferred back scans but couldn't risk missing the cards at those prices.

[npa589]

Were you the one that bought the Bob Hall and the Steamer Flanagan?

[JamesGallo]

IMO thats a cop out. The cards were sold before they were sold on ebay and npa589 should get the cards. They have a work force so as soon as something is processed it should be removed from all other places and this wasn't.

You have two options, cancel the whole order and not deal with them, or suck it up take the cards you got and not deal with them.

If your ok with them giving you some discount or what not that is fine too.

The end result either way would be a bad taste in my mouth for a company that I had thought had a good reputation....

James G

[npa589]

Absolutely right James, thanks for your input.

It's definitely frustrating, mostly because it emits that "arrogance stink" similar to that of politicians. It's like "This one thing really won't hurt us, so who cares - let the eBay purchaser have them since we don't want the negative feedback. That negative feedback is more visible to the public."

Like I said though - I'm willing to delete every thing I've said on NET54 if they make the right decision here. I sent a detailed email to their service department 2 hours ago and havent received a response yet.

If they don't make the right decision, or satisfy me with not having the cards when I actually purchased them...then they can count on more "respectful criticism" for a long time to come, in addition to never gaining my business again.

I've boycotted the best Chinese restaurant in town simply because they refused to give me my complimentary broccoli promised in an advertisement. lol.......now that's a funny story.

Like in many situations, true honesty, true professionalism is becoming more and more difficult to come by.

[npa589]

I just sent them another e-mail attaching this thread, not as a threat - but simply showing them that this stuff really shouldn't happen anymore.

It's terrible business.

[bobbyw8469]

All I can say is WOW. I have never had any dealings with them, but this definitely makes me take them with a grain of salt now.....

[chris6net]

I haven,t bought anything from them in a while but now I never will. I am proabably going to drive down to the National if my schedule permits it and I believe they set up there. If they are set up I intend to mention it to them just to see what type of spin they put on it. CN

[M's_Fan]

I sympathize with the card dealer on this one. I'm guessing they would much rather have sold the card to you and avoided paying the seller's fees from the eBay sale, but eBay's policies made it very difficult for them to back out of the eBay sale.

Card dealers are mom and pop shoe-string operations, many of them barely make a profit and its mainly a labor of love for the dealer. I understand their need to dual list their cards on their site and on eBay, and I don't expect them to be lightning fast with pulling a card off the other listing when it sold. What if the dealer was at his kid's baseball game or whatever, two hours isn't much time at all to be away from you computer!

Sure that would be nice if dealers employed someone to always be at a computer to prevent this, or had sophisticated software that would do it automatically, but c'mon, give em' a break, there are already an endangered species...

[D. Bergin]

Originally Posted by npa589

Absolutely right James, thanks for your input.

It's definitely frustrating, mostly because it emits that "arrogance stink" similar to that of politicians. It's like "This one thing really won't hurt us, so who cares - let the eBay purchaser have them since we don't want the negative feedback. That negative feedback is more visible to the public."

Like I said though - I'm willing to delete every thing I've said on NET54 if they make the right decision here. I sent a detailed email to their service department 2 hours ago and havent received a response yet.

If they don't make the right decision, or satisfy me with not having the cards when I actually purchased them...then they can count on more "respectful criticism" for a long time to come, in addition to never gaining my business again.

I've boycotted the best Chinese restaurant in town simply because they refused to give me my complimentary broccoli promised in an advertisement. lol.......now that's a funny story.

Like in many situations, true honesty, true professionalism is becoming more and more difficult to come by.

Curious. What would the right decision be?

It sounds like they gave you a full refund, and quickly.

What else do you want from them?

[Big Ben]

Originally Posted by D. Bergin

Curious. What would the right decision be?

It sounds like they gave you a full refund, and quickly.

What else do you want from them?

+1

Frustrating yes.
Maybe the company should offer you a discount if you
chose to do business with them again. Other than that, if you feel that strongly about the situation, I would move on and if so inclined take business elsewhere.

jmho

[npa589]

I'd like the cards that I purchased from them because I desire the cards I purchased from them? That's why I put the money down and sent it to them, because I actually wanted the cards?

Someone else also wanted 2 of the cards, but made the decision to buy them after I had literally and officially already purchased them.

The right decision would be to take the negative feedback from the buyer on eBay (if they even choose to leave negative feedback) and learn that they shouldn't list them on both sites if they aren't punctual enough to handle it - which in this case, they were not.

By me buying the cards on their site before they were purchased on another site, and then not being able to keep those cards - it's really communicating to present and future buyers that "The cards on this site are "KIND OF" for sale."

I don't think I'm asking too much here.

Originally Posted by D. Bergin

Curious. What would the right decision be?

It sounds like they gave you a full refund, and quickly.

What else do you want from them?

[D. Bergin]

Originally Posted by npa589

I'd like the cards that I purchased from them because I desire the cards I purchased from them? That's why I put the money down and sent it to them, because I actually wanted the cards?

Someone else also wanted 2 of the cards, but made the decision to buy them after I had literally and officially already purchased them.

The right decision would be to take the negative feedback from the buyer on eBay (if they even choose to leave negative feedback) and learn that they shouldn't list them on both sites if they aren't punctual enough to handle it - which in this case, they were not.

By me buying the cards on their site before they were purchased on another site, and then not being able to keep those cards - it's really communicating to present and future buyers that "The cards on this site are "KIND OF" for sale."

I don't think I'm asking too much here.

They should "take" the negative, because they don't make updates to their on-line store, on a minute by minute basis?

Do you know the repercussions of negatives and trashed DSR scores on Ebay from a single buyer can potentially cost a seller hundreds, if not thousands of $'s in extra fees?

I could see if this was an auction, it wasn't. IMO they have a right to sell to whomever they want in a retail setting.

Why didn't you buy on Ebay to begin with if you had the chance?

You already said you turned down a counter offer they made to you on Ebay.

[egbeachley]

Originally Posted by npa589

I'd like the cards that I purchased from them because I desire the cards I purchased from them? That's why I put the money down and sent it to them, because I actually wanted the cards?

Someone else also wanted 2 of the cards, but made the decision to buy them after I had literally and officially already purchased them.

The right decision would be to take the negative feedback from the buyer on eBay (if they even choose to leave negative feedback) and learn that they shouldn't list them on both sites if they aren't punctual enough to handle it - which in this case, they were not.

By me buying the cards on their site before they were purchased on another site, and then not being able to keep those cards - it's really communicating to present and future buyers that "The cards on this site are "KIND OF" for sale."

I don't think I'm asking too much here.

I think the only way to logistically handle this would be to accept your non-Ebay offer, contingent upon their removal of the cards from Ebay. Then remove them from Ebay. then complete the transaction. It seems that if it was handled that way the cards would have been purchased on Ebay before they could remove it and you would be in the same situation.

Tough being a seller doing the right thing.