What in the world
I must say that after they didn't do onsite grading at the last Philly show I was pretty ticked.
That being said the submission I gave them at the show was back VERY quickly and in much less time then the 10-15 day turn around.
However part of what I really loved about this company was that I knew the people I was dealing with by name and they knew me. We had a nice working relationship and I was able to do a lot of registry work as a result. I do not think that I would be able to do that at this point although I won't know for sure until I have some further interaction with the new customer service guys.
That being said shouldn't a company try really hard to keep good people.
In the last few months SGC has lost the VP, head grader and both customer service guys. This does not sit well with me, especially after everyone said well the customer service guys are gone but the graders are still here. Now that isn't the case either.
I also understand that there are other graders who are more then capable, it just doesn't sit right with me to have so much turn over in a short period.
James G
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WTB Boston Store Cards esp Ruth, Hornsby and 1915/16 UNC Strip cards and other Boston Store's too.
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03-25-2011, 02:44 PM
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