What Do You Do When A Card Has Been Lost In The Mail?

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Posted By: Brian McQueen

Not much I can add to this discussion that everyone hasn't already touched on. I think Dave F., Jim and Leon are spot on with their suggestions though.

A little bit about how I go about selling cards ....I always list cards with prices next to them and include a disclaimer somewhere in the post about "prices include shipping/insurance". Sort of clears that little bit of confusion up right away. However, if I didn't intend on including shipping/insurance with the price, I would recommend specifying that amount up front so that the buyer doesn't have any confusion. Similar to how it works on Ebay I suppose.

I've never used Fed Ex or UPS to ship cards - always the USPS. I usually won't bother insuring anything under $100, however I'll only do that with someone I'm familiar with on the buyers end and of course under the assumption that if something did happen, I'd be fully responsible. That's sort of the risk you take for declining to insure your packages. Like other's have stated, you're fully responsible for making sure the buyer receives the cards in good order. That's all a part of holding up your end of the transaction. And since foul-play apparently isn't a consideration at this point, that burden falls on you, I'm afraid. Once the value starts getting into the $600-700 range, I start thinking about using Registered shipping (slower but even safer than standard insurance).

Hope it works out but in the end, I think this one is on you and I'd recommend reimbursing the buyer. You'll soon find that your reputation on this board is worth WAY more than any $150 baseball card.

Regards...
Brian

Edited to correct faulty spelling before Barry sees it