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#51
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Posted By: Red
If Ebay just raised their fees it wouldn't be a big deal. They've done it lots of times before. Who cares! It's just a cost of doing business that you work with and move on. |
#52
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Posted By: Matt
Red - ebay acknowledged that this would stop sellers from leaving valid negatives, but said that in their estimation, the threat of a retaliatory negative (which is not allowed by ebay policy) stopping the buyer from leaving valid negative feedback for the seller, was occurring about 8 times as often as valid negative feedback for a buyer and that's why they made the decision. |
#53
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Posted By: Tony Gordon
I think the strike is an excellent idea. I have been selling on eBay for seven years and am continually smacked in the teeth by eBay. Of course the strike won’t effect eBay’s bottom line but if it sends them a message that sellers are fed up, the strike will have been successful. |
#54
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Posted By: Red
Ebay pulled that percentage from thin air. If a buyer was truly wronged there would be little hesitation at all to leave the seller a negative and teach him a lesson. Where an idiot buyer might be reluctant to leave a negative are cases where he doesn't understand that the seller really didn’t do anything wrong. Maybe he paid $4.00 for shipping and only $3.72 was on the package. Maybe he’s mad at the Post Office for slow delivery or holding the package at the Post Office. Maybe the buyer paid no shipping and just included a white envelope SASE and told the seller to throw the PSA card in and ship in that. Maybe the seller didn’t take Paypal and a negative will teach him a lesson. These are all situations where the sellers don’t deserve to be given a negative, and it’s great that the possibility of getting a negative in return will make the buyer think before giving an undeserved negative. |
#55
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Posted By: Matt
Red - While I have in the past negged a few sellers who deserved it as they tried to cheat me (not .25 on postage; rather, a complete misrepresentation of the card for sale), I always got a nasty retaliatory neg, and as a result, have had issues with other sellers not wanting to sell to me. As I strongly believe buyers should know about the bad sellers, I was not intimidated by this, but I'm sure many buyers are and I certainly appreciate ebay making an effort to fix the problem; that said, I'm not sure if there wasn't a better solution. |
#56
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Posted By: Bob
Paypal is the real monster, and of course Paypal is now eBay. If I weren't so lazy and used to the immediate payment aspect of paypal and the fact people can charge items I sell on plastic through paypal, I'd get rid of them. The last major card I sold on the BST thread was paid through paypal and I had to eat a big chunk in paypal fees. I had forgotten how large that chunk had become! |
#57
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Posted By: boxingcardman
"... the threat of a retaliatory negative (which is not allowed by ebay policy) stopping the buyer from leaving valid negative feedback for the seller, was occurring about 8 times as often as valid negative feedback for a buyer and that's why they made the decision." |
#58
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Posted By: Steve
Yes I can insure the packages or use signature confirmation, but these things cost money and effect my bottom line. |
#59
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Posted By: Patrick Helfrick
I could not agree more with James Gallo. eBay is all about the buyer. In fact, I recently had a PayPal rep tell me that they (eBay/PayPal) can always find more sellers - it is the buyer they have to treat with kid gloves. |
#60
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Posted By: Joann
To me the answer is to place the cost of the buyers' protection measures on the buyers, and let them know that you are doing so. |
#61
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Posted By: Andrew S.
I just logged into eBay about 5 minutes ago and received this message from a new zero feedback member I've never heard of: |
#62
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Posted By: Robert {Bigb13}
You know what is BS? When I as a buyer win an item and pay for it right away with paypal and the seller does not leave me feedback until I leave it for him or her first. As soon as I pay which usually is right after the auction is over the seller should leave positive feedback for me. Some times I receive the item and leave my positive for them they still don't leave feedback. Sometimes they never leave it, so maybe I will start leaving negative feedback if I feel that an item is to long in transit or maybe it will be neutral or just maybe not leave anything at all. That should hurt a seller don't you think? I think so since I know I always check their feedback before I bid on one of their auctions and if I see to many negs it does not matter how bad I want the item I will not bid on them. I often wonder how a seller can have a feedback with hundreds or sometimes a thousand negs and still be able to sell on ebay. I don't care how many percent it is hundreds of negs means bad news but still ebay lets them sell. So you guys that say ebay is in favor of the sellers should think twice about that. If a buyer had that many negs they would be thrown off ebay but for the sellers it's ok? I say it's BS. Rob
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#63
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Posted By: Steve Murray
Kind of a followup to Robert's comments. |
#64
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Posted By: Robert {Bigb13}
Stick buy your guns Steve. |
#65
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Posted By: JimCrandell
Steve, |
#66
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Posted By: Robert {Bigb13}
I had one seller threaten me because I had a computer problem which entailed that I bring it in to be worked on and could not pay for a week. I was using my cell phone for bidding and answering my emails but could not use it for payment through pay pal. So they were mad they told me I should go to the library and use one of their computers to send payment {Right I might put my personal information on a library computer} they must be kidding. But anyway I used a neighbors computer and sent payment and they left me positive feedback so now I am waiting until the 89 days 23hrs and 59 minutes and I will leave them NEGITIVE feedback and they can not do anything about it. LOL who will get the last laugh. Rob
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#67
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Posted By: barrysloate
Jim- sellers are clearly leaving you feedback- wouldn't it be courteous to reciprocate? |
#68
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Posted By: Robert {Bigb13}
Barry you might be one in a thousand but most sellers wait until the buyer leave them feedback first which is not right. If I pay right away I deserve positive right away. Oh also Jim for you, if I buy from you and you don't
have the courtesy to leave feedback well I would think that you do not care enough about the buyers and that would be the last time I would buy from you. Rob |
#69
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Posted By: barrysloate
I agree Robert. It's good customer service, and you know what- it's just feedback. It's just a little note saying thanks, and each one takes less than 30 seconds. Not worth making a big deal over it. |
#70
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Posted By: Robert {Bigb13}
But for the sellers it's their reputation. Rob
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#71
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Posted By: barrysloate
Yes, it is the seller's reputation, and that is why I make a very small gesture of good will at the start of a transaction. It almost always pays dividends. |
#72
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Posted By: Eric B
Robert, the transaction is not over when the buyer pays. It's over when the buyer receives the goods and signifies that he is satisfied. At that point feedback should be left, by either party. |
#73
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Posted By: barrysloate
Eric- I've left feedback first as a seller for nearly a thousand total transactions. I've never received a single negative, and the majority of the people I deal with leave glowing feedback in return. I must being doing something right. |
#74
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Posted By: Steve Murray
But Eric, what if the seller sent the buyer a load of crap and then wouldn't make an adjustment or give a refund? What recourse other than eBay or paypal (right!!!)does he have? Isn't the buyer within his rights to give negative feedback? I suggest he is but if the seller hasn't already left feedback you may be assured that a neg will come back in retaliation. |
#75
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Posted By: Robert {Bigb13}
Spoken as a true seller Eric. If I win an item and pay right away that should make a seller happy enough to leave positive. What more would a seller need to leave positive feedback? You must be kidding that a buyer should leave it first. Rob
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#76
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Posted By: barrysloate
The seller has to leave it first. When someone pays, you say "thank you." That's an automatic in my book. |
#77
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Posted By: JimCrandell
Rob and Barry, |
#78
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Posted By: Robert {Bigb13}
It matters a lot if he has 4200 feedback and 42 are negs. And it also matters if he has 42 feedback and 5 are negs. At least to us buyers. Rob |
#79
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Posted By: Tony Gordon
Steve, |
#80
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Posted By: barrysloate
Jim- if it's for anonymity then I understand. But can you be totally anonymous on ebay? When you win something your username is visible. |
#81
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Posted By: Eric B
Barry, that's impressive. But it may be due to you selling items not prone to bad buyers or using tools like signature confirmation. And as for Jim's point, the completed transations are only visible for about 2 weeks. But you can still see them for 90 days on the feedback portion of your ID. |
#82
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Posted By: Steve
If a buyer pays promptly he is entitled to IMMEDIATE feedback. PERIOD!!! |
#83
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Posted By: JimCrandell
Barry, |
#84
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Posted By: Steve
Jim i see your point. |
#85
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Posted By: leon
I am mostly a buyer....when I receive the product I give a feedback....I don't really worry if it's left for me unless I got a negative (knock on wood over 1400 perfect)....As a seller I give feedback when I ship something out unless I think there could be an issue which is very rarely....regards |
#86
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Posted By: Dan Bretta
I sometimes don't know what to think of the feedback scenarios on ebay. In November I bought a Sioux City Soos photo from a guy in Michigan, I paid within minutes of the auction ending with paypal. After two weeks and not receiving the photo I emailed him with no response, but in the meantime he listed some Lincoln Athletics photos which are truly up my alley and I bid and won them. Paypaled him immediately again and asked if he could just send the Soos photo along with the Lincoln photos...he advised me that he must have lost the Soos photo and that he would reimburse me with paypal. Well after about two weeks and still not receiving anything from him I emailed him with no response...started to wonder so I looked at his feedback and noticed that he is a very slow shipper on some items and other items he seems to be able to get out to buyers within days. Some of those people who got their items in a not so timely manner left neutral feedbacks and they all got hit with negatives in return....so I patiently waited and finally received the Lincoln photos after three weeks, but no paypal reimbursement for the lost Soos photo. Then about a week later I noticed he put up a bunch of minor league photos with a couple more Lincoln photos in it...I won them and emailed him that I would like to pay $10 less for this lot because he still owed me $10. Never heard back so I just went ahead and payed for the lot with paypal....got the photos within a few days. emailed and asked about my paypal reimbursement and he finally relented and payed me back. I left him three positives that were benign and didn't even fill out the "Stars". He decided not to leave me any feedback. Not sure where I was at fault in anything, but I looked and he left positives for everyone else he sold too in the last few weeks but me. |
#87
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Posted By: CHRIS
I am taking the whole month off, buying or selling. Between EBAY/PAYPAL FEEEEEE'S I think I will make more money standing still. |
#88
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Posted By: 1880nonsports
as always you right on the money. Seller gets paid with good funds he leaves feedback. I do so immediately. Buyers are the core of a seller's business. Like Barry said a little love goes a long way. You can't worry about what might be going on in another person's mind as long as you did the right thing. |
#89
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Posted By: Dan Bretta
Just for the record, Keith Olbermann NEVER leaves feedback for anyone either so you got good company Jim. |
#90
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Posted By: Anthony N.
<<Do I really want sellers studying every transaction I have made in the last three months analyzing what I will pay for certain types of cards?>> |
#91
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Posted By: 1880nonsports
in which Mr. O collects - he doesn't have to deal with the feedback issue. If the transaction went as it should the seler's already quite happy and will survive the lack of a feedback. If it isn't what it supposed to be - do the names Jimmy Hoffa or Peter Chao ring a bell? |
#92
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Posted By: Red
There are two Ebays. The "Barry" Ebay where buyers and sellers deal with the kind of product that's more likely to attract problem free people. And the "other" Ebay where it's a free for all where everything is allowed except for eye gouges, biting, and kicks to the groin. It's hard to understand how the other kind of Ebayer lives. One in Shangri-La, the other in fear. Buyers afraid and hating sellers, and sellers afraid and hating buyers. Somebody could make a fortune operating an escrow service for exchanging feedback. |
#93
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Posted By: barrysloate
Keith actually is not permitted to leave feedback due to his job. He is not allowed to endorse a product, and feedback in a roundabout way is an endorsement (of course, he could just say "thank you" but why quibble). |
#94
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Posted By: Steve
Once paid I email my customer and thank them and tell them I will be shipping the item out the next day. I usually just reply to the email paypal sends. I am able to see thier first name that way too. |
#95
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Posted By: Anonymous
Actually Keith HAS left 39 feedbacks. The most recent in August, 2006. |
#96
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Posted By: brian
"The seller has to leave it first. When someone pays, you say "thank you." That's an automatic in my book." |
#97
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Posted By: Frank Wakefield
Barry... |
#98
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Posted By: Steve Murray
Brian, as you know I'm on the side of a seller leaving feedback as soon as the buyer has paid. With that said I will not leave feedback, nor will I ship, until a personal check has cleared. |
#99
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Posted By: barrysloate
Frank- I sent Keith an email after he won something from me, requesting he leave feedback. He told me because of his job he was not permitted. |
#100
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Posted By: Steve
in which Mr. O collects - he doesn't have to deal with the feedback issue. If the transaction went as it should the seler's already quite happy and will survive the lack of a feedback. If it isn't what it supposed to be - do the names Jimmy Hoffa or Peter Chao ring a bell? |
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